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Company Description DELVO Pvt Ltd helps businesses build and scale high-performing teams with skilled, dedicated talent across borders. The company connects organizations with the right professionals while simplifying employment and operational requirements for international hiring. DELVO supports roles in technology, software development, quality assurance, IT, and other specialized areas to create reliable teams aligned with business goals. Its approach focuses on the right talent, dedicated teams, and streamlined hiring processes. DELVO aims to make accessing exceptional talent more flexible and efficient, while enabling professionals to work with ambitious companies and meaningful teams.
About the Role
We are looking for a Quality Assurance & UAT Engineer with 3+ years of experience in software testing, UAT, and Agile environments. The role involves validating customer servicing, CRM, contact management, and authentication solutions, ensuring high-quality releases and a seamless end-user experience.
Key Responsibilities
• Plan and execute UAT, functional, regression, integration, and end-to-end testing.
• Review requirements, user stories, and acceptance criteria to create test scenarios, test cases, and test scripts.
• Perform API and integration testing across multiple applications and platforms.
• Identify, document, and track defects using Jira, Azure DevOps, ALM, or similar tools.
• Validate authentication workflows including MFA, SSO, identity verification, and access management.
• Support production releases, deployment validation, and post-implementation testing.
• Collaborate with Product, Business, Technology, and Operations teams to resolve issues and ensure release readiness.
• Participate in Agile ceremonies and continuously improve QA processes and testing standards.
Qualifications
• 3+ years of experience in UAT, QA, Software Testing, Business Analysis, or a related field.
• Strong knowledge of SDLC, STLC, Agile, and Scrum methodologies.
• Hands-on experience with manual testing, test planning, test case design, and defect management.
• Experience with CRM, customer servicing, contact center, or authentication platforms.
• Experience with API testing, system integrations, and end-to-end workflows.
• Knowledge of SQL for test data validation is preferred.
• Strong analytical, communication, documentation, and problem-solving skills.
Nice to Have
• Experience in financial services or highly regulated environments.
• Experience supporting production releases and post-deployment validation.
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