Website:
votewaveconsultancy.com
Job details:
Company Description VoteWave Consultancy is a dynamic political strategy firm focused on data-driven campaign solutions, voter engagement, and digital advocacy. The organization supports candidates, parties, and civic groups with innovative tools ranging from micro-targeting to grassroots mobilization. By combining cutting-edge analytics with experienced campaign professionals, VoteWave helps transform political vision into measurable electoral success. The team is committed to helping clients win smarter and lead stronger in fast-changing political environments. Applicants can expect to work in a results-oriented environment that values strategic thinking and impact.
Role Description This is a full-time, on-site Punjabi TeleCaller role based in the Mohali district. The TeleCaller will conduct outbound and inbound calls with voters and stakeholders, primarily in Punjabi, to share campaign messages, collect feedback, and support voter outreach initiatives. Daily responsibilities include following calling scripts, updating call records in the system, and accurately capturing voter responses and concerns. The role involves coordinating with campaign teams, reporting call outcomes, and helping refine communication strategies based on voter interactions. The TeleCaller will also handle basic queries, escalate complex issues to supervisors, and maintain a professional, courteous tone in all conversations.
Qualifications
- Candidates should possess strong communication skills in Punjabi and Hindi, with basic proficiency in English.
- Candidates should possess skills in active listening, clear articulation, and polite telephone etiquette.
- Candidates should possess basic computer skills, including data entry
- Candidates should possess abilities in time management, organization, and following structured calling processes or scripts.
- Candidates should possess a customer-service mindset, patience, and the ability to handle high call volumes calmly.
- Previous experience in telecalling, customer support, or campaign outreach is beneficial but not mandatory.
- Knowledge of local socio-political context in Punjab and interest in public affairs are beneficial.
- Minimum high school education; a diploma or degree in any field is an advantage.
Click on Apply to know more.