Website:
iris.co.uk
Job details:
Hello Everyone,
I am writing this Job Post to brief about the job opportunity with IRIS KPO Resourcing Pvt Ltd (IRIS Software Group) for Team Lead - Project Coordination
Please find the job description and specifications for your references,
Please share your interest for the job opportunity with your updated resume.
Shift timing : UK Timings (2 PM to 11 PM)
Web Link : https://www.iris.co.uk/
LinkedIN : https://www.linkedin.com/company/iris-outsourcing-and-global-product-development-centre/posts/?feedView=all Job Title :
Location : Chennai, India (Work from Office) | UK Business Hours (2:00 PM - 11:00 PM IST)
Candidates must be interested to work from office along the team.
One way (Drop) Transport will be provided for the women colleagues.
Employment Type : Full-Time | Permanent
About Us
With 40 years' experience, the IRIS Software Group is a leading provider of business-critical software and services to the UK accountancy and payroll sectors in the UK. IRIS continues to be a leading supplier to the UK accountancy sector with over 20,000 Accountancy Practices relying on IRIS every day to run their business, and IRIS meets the needs of over 80,000 SMEs through its leading bookkeeping, payroll and HR software solutions, with 14% of UK companies paying their employees through IRIS. The Education division of IRIS also provides software to over 10,000 schools and academies and 51% of UK academies are powered by its PS Financials software.
IRIS is focused on employee learning and development with a large number of its Finance Team undergoing supported training and clear progression opportunities.
India Operations:
IRIS KPO Resourcing is a subsidiary of IRIS Software Group Ltd based out of 5th floor, Pottipati Plaza, Nungambakkam, Chennai, India. We are fully integrated with our UK entity in providing IT and ITeS solutions as global delivery center. We do not have any other office in India.
More information on IRIS KPO Resourcing India could be accessed at https://www.iris.co.uk/products/iris-resourcing/
Job summary
Working within IRIS Professional Services, the employee will be responsible for leading a team of project coordinators, managing the team in the office following IRIS rules and expectations set. Overseeing the day-to-day management required to ensure the smooth delivery of projects, governance is adhered to from receipt of order to completion.
Main responsibilities
Key Relationships
- Team lead, for the HCM co-ordination team, overseeing the smooth delivery of all projects
- Manage HCM Team performance against set KPI Metrics
- Regular 1:1s and Team Meetings to enforce regular communication with the Team
- Setting Quarterly Objectives and Development plans for the Team
- Responsible for working and/or supporting Co-Ordinators on Backlog and revenue forecasting
- Ensuring team are adhering to SOP’s and supporting where needed
- Highlighting potential project Risk or escalation
- Working with the Project Delivery Manager, identifying process improvements and efficiencies
- Responsible for ensuring team OLA performance remains above 90%
- Process weekly & monthly reporting team stats/metrics
- Project Delivery Manager
- Implementation Manager
- Implementation Consultants
- Training Consultants
- SOP and Finance Teams
- IRIS Customers
- IRIS Employees
Qualification
- Excellent English and Maths skills/qualifications
Experience
- Strong project co-ordination skills and experience
- Excellent communication and administration skills
- Experience at working both independently and in a team-orientated, collaborative environment is essential
- Customer service skills
Competencies
- Technically competent with various software programs such as Word, Excel, etc.
- Proactive approach with the ability to take initiative and drive tasks forward
- Reacts to project adjustments and alterations promptly and efficiently
- Flexible during times of change
- Persuasive, encouraging and motivating
- Planning and organization
- Ability to prioritize own workload to meet targets and objectives
- Customer Awareness
- Resilience
Click on Apply to know more.