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Job details:
We are looking for confident and energetic Process Associates who have strong outbound calling and cold-calling experience and are comfortable interacting with international customers.
Roles & Responsibilities
- Make outbound calls to Australian customers.
- Handle high-volume calling and connect with 500+ customers/leads as part of the daily calling process.
- Perform cold calling and effectively communicate campaign offerings.
- Generate quality leads and maintain professional communication with customers.
- Understand customer requirements and provide relevant information about the campaign.
- Maintain accurate calling records and follow the defined process.
- Work closely with the team to achieve individual lead-generation and incentive opportunities.
Eligibility & Experience
- Prior outbound/cold-calling experience is mandatory.
- Candidates with Australian process experience will be preferred.
- International outbound experience with strong cold-calling skills will also be considered.
- Excellent English communication and interpersonal skills.
- Candidates should be confident, proactive and comfortable speaking with international customers.
Salary & Incentives
Salary: Up to ₹30,000/month, depending on experience and relevant Australian-process exposure.
- Australian-process experience: Up to ₹28,000+
- Strong international outbound/cold-calling experience: Up to ₹30,000, depending on relevant experience and interview performance.
- Uncapped incentives — no fixed target-based incentive ceiling.
- Incentives are linked to the leads generated, allowing high performers to earn more.
Benefits
- 🚕 One-way cab facility
- 🍱 Meal provided
- 💰 Uncapped incentives
- 📈 Career growth & promotion opportunities
- 🔄 Internal Job Posting (IJP) opportunities
- 🤝 Supportive and professional work culture
- 🌱 Opportunities to work across multiple international campaigns
Working Days & Timings
5.5 Days Working
Monday–Friday: Full Day
Saturday: Half Day
Sunday: Fixed Off
Skills: cab,customer,communication,cold calling
Click on Apply to know more.