Klenty
Website:
klenty.com
Job details:
Job Description
Location: Chennai
Experience: 3 –5 years
Type: Full-time
About Klenty
Klenty is a healthcare technology company building solutions to improve healthcare communication and engagement.
We’re looking for a Presales professional who will work closely with customers across the journey — from understanding their requirements to onboarding, product adoption, and ongoing engagement.
What You'll Do
- Understand customer requirements and identify how Klenty can solve their needs.
- Conduct product walkthroughs and solution discussions with prospects.
- Support the sales team during the evaluation and decision-making process.
- Own the customer onboarding process once a customer comes on board.
- Guide customers through product setup, training, and initial adoption.
- Act as a key point of contact for customers and ensure a smooth experience.
- Coordinate with Product, Engineering, and Sales to resolve customer requirements and issues.
- Collect customer feedback and share insights with the Product team.
- Identify opportunities to improve onboarding, adoption, and customer experience.
What We're Looking For
- 3–5 years of experience in Presales, Customer Success, Customer Onboarding, Implementation, or a similar customer-facing role.
- Strong communication and relationship-building skills.
- Comfortable speaking with customers and understanding their problems.
- Strong ownership and follow-up skills.
- Ability to manage multiple customers and priorities.
- Quick learner who is comfortable with SaaS products and technology.
- Experience in healthcare or B2B SaaS is a plus.
Click on Apply to know more.
