FinCrif India
Website:
fincrif.com
Job details:
Company Description FinCrif is a credit score analytics-based digital loan marketplace in India, specializing in fully digital personal loan and financial product solutions. The platform enables users to compare and select offers from a wide range of banks and Non-Banking Financial Companies (NBFCs), supported by advanced credit score analytics to improve approval odds and terms. With a team of over 500 professionals, FinCrif provides personalized guidance and comprehensive support throughout the loan journey. Strong partnerships with leading financial institutions allow FinCrif to offer exclusive deals and competitive interest rates. The company is committed to making financial products accessible and simplifying the loan process through a seamless, user-friendly digital experience.
Role Description The Personal Loan Sales Team Lead at FinCrif will oversee an on-site sales team in Lucknow, ensuring that personal loan targets and quality standards are consistently met in a full-time capacity. This role includes supervising daily sales activities, assigning and monitoring leads, coaching team members, and ensuring adherence to sales processes and regulatory guidelines. The Team Lead will analyze performance data, optimize conversion rates, and collaborate with internal stakeholders to refine sales strategies and customer engagement approaches. Daily responsibilities also involve handling escalated customer queries, maintaining strong relationships with banking and NBFC partners, and driving a customer-focused culture that aligns with FinCrif’s service standards.
Qualifications
- Candidates should possess strong Sales and Customer Service skills to drive conversions and deliver a high-quality customer experience.
- Candidates should possess solid Team Management and Communication skills to lead, mentor, and coordinate the sales team effectively.
- Candidates should possess robust Analytical Skills to interpret performance data, optimize processes, and identify new growth opportunities.
- Relevant experience in personal loan or retail financial services sales, preferably in a team leadership or supervisory role.
- Knowledge of digital lending platforms, banking and NBFC products, and basic credit evaluation concepts.
- Ability to work in a fast-paced, target-driven environment with a focus on compliance and ethical selling practices.
- Bachelor’s degree in business, finance, marketing, or a related field is preferred.
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