MSafe Group
Website:
msafegroup.com
Job details:
Company Description MSafe Group is a leading international manufacturer of high-quality aluminium scaffold towers, known for durability, safety, and productivity. The organization is led by experienced specialists and professionals who leverage modern technologies and fine-quality materials to deliver reliable solutions. MSafe offers a range of customized services tailored to the unique requirements of each project, emphasizing safety and performance. The company maintains a proactive, dynamic approach to safety, continually seeking ways to improve and eliminate unsafe practices. Founded with a vision to foster dedication, boldness, and satisfaction, MSafe is committed to creating safer environments for customers and team members.
Role Description The Inside Sales Specialist is a full-time, on-site role based in Noida. The specialist will handle inbound and outbound sales calls, respond to inquiries, and follow up with prospects to understand their project requirements and recommend suitable MSafe products and services. Daily responsibilities include qualifying leads, preparing quotations, coordinating with the operations and technical teams, and updating the CRM with accurate customer and sales information. The role involves nurturing long-term relationships, providing product information and demonstrations (where applicable), and supporting the sales team with reports, forecasts, and documentation. The Inside Sales Specialist is expected to meet and exceed sales targets while maintaining a strong focus on customer satisfaction and safety standards.
Qualifications
- Strong communication and interpersonal skills, with the ability to build rapport and engage professionally with customers over phone, email, and in person.
- Sales and negotiation skills, including lead qualification, opportunity management, and closing techniques in a B2B or industrial products environment.
- Customer service mindset, with proven ability to manage inquiries, handle objections, and resolve issues in a timely and respectful manner.
- Basic technical aptitude and willingness to learn product specifications related to scaffolding, construction equipment, or safety solutions.
- Proficiency in CRM or sales management tools, along with solid MS Office skills (Excel, Word, PowerPoint) for reporting and documentation.
- Ability to work independently on-site in Noida, while collaborating effectively with cross-functional teams such as operations, logistics, and finance.
- Bachelor’s degree or equivalent experience in Business, Commerce, Engineering, or a related field; prior inside sales or telesales experience is preferred.
- Understanding of safety standards or construction industry practices is an advantage, along with a commitment to MSafe’s safety-oriented values.
Click on Apply to know more.