Josh Talks
Website:
joshtalks.com
Job details:
JOSH TALKS
Outreach Intern — Government Relations
3-Month Internship | Gurugram, Haryana
Position: Outreach Intern (Government Relations)
Duration: 3 months (full-time internship)
Location: Gurugram, Haryana | work from office
Function: Partnerships & Outreach
Reports to: Head of Public Policy
About the Role
Josh Talks works closely with government departments, district administrations and public institutions across India. This internship sits at the front end of that work: you will be the first point of contact between Josh Talks and government offices, making outreach calls, navigating the right desks, and securing meeting appointments for our partnerships team.
It is a role for someone who is comfortable picking up the phone, speaks clearly and respectfully, and can build a warm rapport with officials and their staff over repeated conversations. You will learn how public institutions actually work who to reach, how to follow up, and how a first phone call turns into a meeting on the calendar.
Key Responsibilities
Outreach & Calling
• Make outbound calls to government offices, district administrations, departmental offices, PSUs, boards and allied institutions to introduce Josh Talks and its programmes.
• Identify and reach the correct point of contact within an office, including PAs, OSDs, section officers and departmental staff.
• Deliver a clear, courteous and concise pitch on every call, and adapt the conversation to the person on the other end.
• Handle gatekeeping, call transfers, and repeat follow-ups with patience and professionalism.
Appointment Coordination
• Schedule and confirm meeting appointments for senior team members, keeping their calendars conflict-free.
• Share meeting confirmations, agendas and reminders over call, email and WhatsApp as appropriate.
• Manage reschedules and cancellations promptly and communicate changes to all parties.
• Prepare short pre-meeting briefs official's name, designation, office, prior conversation history and context.
Relationship Building
• Build and sustain cordial, professional relationships with officials and their support staff.
• Maintain regular, non-intrusive touchpoints with key contacts so relationships stay warm between meetings.
• Represent Josh Talks with the courtesy and protocol expected in government engagement.
Documentation & Reporting
• Maintain an accurate outreach tracker contacts reached, call outcomes, next steps and follow-up dates.
• Log every meeting scheduled, held, deferred or declined with reasons.
• Share a weekly summary of calls made, meetings secured and pipeline status with the reporting manager.
• Keep the contact database clean, current and de-duplicated.
Who We Are Looking For
Must-haves
• Graduate or final-year student in any discipline; Public Policy, Political Science, Mass Communication, Social Work or Management is a plus.
• Excellent spoken Hindi and working proficiency in English you will switch between both through the day.
• A confident, polite and clear telephone manner; comfortable making a high volume of calls daily.
• Strong listening skills and the patience to follow up repeatedly without losing warmth.
• Organised and detail-oriented able to keep trackers and calendars accurate without being reminded.
• Working knowledge of MS Excel / Google Sheets, Gmail and Google Calendar.
• Professional demeanour and sound judgement when representing the organisation to public officials.
Good to have
• Prior experience in tele-calling, business development, customer support, campus outreach or a similar customer-facing role.
• Familiarity with how government departments and district administrations are structured.
• Proficiency in a regional language beyond Hindi and English.
What You Will Gain
• Hands-on exposure to government and institutional stakeholder engagement in India.
• Direct mentorship from the Partnerships team and visibility into how large public partnerships are built.
• Practical training in professional communication, negotiation and relationship management.
• A completion certificate and a letter of recommendation on successful completion of the internship.
How to Apply
Fill out the form https://forms.gle/GB4DvGCnva4DvtgT9 or mail rajat@joshtalks.com .
Click on Apply to know more.
