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Job details:
Hiring: Operations & Guest Experience Manager
Location:R R Nagar, Bangalore
Position:Operations & Guest Experience Manager
Experience: 2–4 Years
Accommodation & Food:Provided
About the Role
We are looking for a passionate, responsible, and guest-focused Operations Manager to oversee the day-to-day operations of our resort and manage premium accommodation listings.
Key Responsibilities
* Manage daily resort operations
* Handle guest check-in and check-out
* Coordinate bookings across OTA platforms
* Supervise housekeeping and maintenance
* Ensure excellent guest satisfaction
* Resolve guest concerns promptly
* Maintain occupancy and revenue targets
* Submit daily operational reports
Requirements
* 2–4 years of experience in hotels, resorts, homestays, or OTA operations
* Good communication skills in Tamil, Kannada, Hindi, English ( any 2 languages )
* Leadership and problem-solving skills
* Basic computer knowledge (Excel, email, online booking systems)
Salary & Benefits
* ₹25,000 per month
* Performance Incentive per month/year
* Weekly Off
* Growth opportunities
If you are passionate about hospitality and creating memorable guest experiences, we'd love to hear from you a 1-minute self-introduction video covering:
- Your name and current location.
- Your hospitality experience.
- Why you would like to join our Resort?
- One memorable guest situation you handled successfully.
- Why you believe you are the right person for this role.
Note: Please record the video in a quiet place with good lighting and speak clearly and send it to +91 9342155150
Click on Apply to know more.