Website:
teknowgrade.in
Job details:
Company Description Teknowgrade Pvt Ltd specializes in industry-based learning solutions designed to meet the evolving needs of students and working professionals. The company’s platform combines self-paced modules, cohort-based programs, and mentoring by industry experts to deliver practical, career-focused education. Learners gain anytime, anywhere access to high-quality materials, personalized career counseling, and live doubt-clearing sessions for continuous support. By leveraging technology and deep industry expertise, Teknowgrade aims to bridge the skills gap and empower individuals to achieve their long-term career goals
Role Description
The Operations Intern role is a full-time, on-site position based in Bengaluru at Teknowgrade Pvt. Ltd.The intern will support day-to-day operations, including coordinating classes and schedules, assisting with student onboarding, and maintaining accurate records and documentation. Responsibilities include managing internal processes, tracking program performance, preparing reports, and collaborating with mentors and staff to ensure the smooth execution of academic and training activities.
The intern will also handle post-sales activities, including following up with enrolled students, coordinating onboarding and program access, addressing student queries, tracking learner progress, and coordinating with mentors and internal teams to ensure a smooth learning experience. The role also involves supporting cross-functional projects, contributing to process improvements, and providing operational support for events, workshops, and outreach initiatives.
Qualifications
Strong analytical skills to interpret data, monitor operational metrics, and support decision-making.
Effective communication skills to interact with learners, mentors, and internal teams and convey information clearly.
Sales and stakeholder engagement skills to support enrollment activities, follow up with learners, and build positive relationships with students and partners.
Operations management and project management skills to coordinate tasks, manage timelines, and ensure smooth process execution.
Ability to manage post-sales follow-ups, resolve student queries, and coordinate with relevant teams to improve student satisfaction.
Proficiency in MS Excel, Google Sheets, and basic reporting tools is beneficial.
Ability to work in a fast-paced environment, prioritize tasks, and maintain attention to detail.
Current enrollment in or recent completion of a degree in business, management, engineering, or a related field is preferred.
Interest in the ed-tech sector and willingness to learn about career-oriented training programs is an advantage.
Experience in Ed tech Industry is an added Advantage
Must be familiar with Kannada & English
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