Codingal
Website:
codingal.com
Job details:
About Codingal:
Codingal (www.codingal.com) is a global leader in online coding education for kids and
teens, offering live, interactive classes taught by expert Computer Science instructors. Our
mission is to inspire kids to fall in love with coding and empower them to create apps,
games, websites, and animations, preparing them to become future entrepreneurs,
engineers, and scientists.
With a curriculum accredited by STEM.org and based on the K-12 Computer Science
Framework, Codingal provides personalized learning paths through 1:1 private classes or
small group sessions. Kids find the experience fun and engaging, as reflected in our
exceptional ratings: teachers are rated 4.9/5, curriculum 4.8/5, and an NPS of 86.
Founded in the US and backed by top investors like Y Combinator, Rebright Partners, and
angel investors, Codingal has reached 1M+ students worldwide. Parents trust Codingal for
high-quality coding education that starts kids on a journey to unlock their full creative
potential.
We are looking for a 6 months to 1 year experienced Operations Associate to join our Student Onboarding team who is
passionate about this role. Join our dynamic team and contribute to manage and enhance
the onboarding experience for new and renewed students. This role is crucial in ensuring a
smooth transition for students into our programs while maintaining high standards of
operational efficiency and communication.
Responsibilities:
- Own the end-to-end onboarding journey for VIP students, ensuring priority handling and a premium experience.
- Coordinate directly with parents, teachers, and internal teams to schedule classes with minimal turnaround time.
- Maintain and monitor average onboarding time for VIP cases, ensuring SLA adherence at all times. T
- rack onboarding progress daily and proactively escalate pending or delayed VIP cases.
- Handle escalations and sensitive parent communication with empathy and professionalism.
Perks:
● First-hand experience in scaling an international education business.
● Exposure to International teacher management on a global scale.
● Mentorship from senior leadership at Codingal.
● Free Lunch + Dinner, provided every day all 7 days of the week
● Employer PF contribution
● Medical insurance coverage with annual coverage of up to 3 Lakhs
Education: Bachelor’s degree
Shift Time: 2pm to 11pm
Week off: Any one day between Monday to Friday
Location: HSR Layout, Bangalore, India
Please note that this is an in-person role, with no remote option available.
You get to work with a young & smart team, including directly with the founders, who are on
a mission to inspire school kids to fall in love with coding. Join us on the journey to provide
coding education to every K-12 student and prepare them for the future.
Apply now!
Click on Apply to know more.
