Meolaa
Website:
meolaa.com
Job details:
At Meolaa, operations isn't a back-office function. It's the glue that holds everything together. We need someone who can own processes, track what matters, coordinate across teams, and build the infrastructure that lets people focus on their actual work instead of firefighting.
What You'll Own
๐ข๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ฃ๐ฟ๐ผ๐ฐ๐ฒ๐๐๐ฒ๐ & ๐ฆ๐ข๐ฃ๐
- Document and build SOPs for critical business processes
- Identify where things break and propose fixes
- Own process compliance โ ensure teams follow the playbook
- Build checklists and workflows to reduce manual work
- Continuously improve processes as we scale
๐ ๐ฒ๐๐ฟ๐ถ๐ฐ๐ & ๐ฃ๐ฎ๐ป๐ฑ๐ฎ๐๐ต๐ฏ๐ผ๐ฎ๐ฟ๐ฑ๐ถ๐ป๐ด
- Own operational dashboards that track what matters
- Pull data from multiple systems and synthesize into clear storytelling
- Own weekly metrics reviews โ what's green, what's red, what needs action
- Build dashboards that help teams make better decisions
- Track KPIs across supply chain, fulfillment, marketplace operations
๐๐ฟ๐ผ๐๐-๐๐๐ป๐ฐ๐๐ถ๐ผ๐ป๐ฎ๐น ๐๐ผ๐ผ๐ฟ๐ฑ๐ถ๐ป๐ฎ๐๐ถ๐ผ๐ป
- Schedule and run cross-functional meetings (no meeting should be a waste of time)
- Ensure teams have visibility into dependencies and blockers
- Own action item tracking โ who said they'd do what by when?
- Bridge communication gaps between Supply Chain, Growth, Finance, Ops
- Coordinate product launches and campaigns across teams
๐ฉ๐ฒ๐ป๐ฑ๐ผ๐ฟ & ๐ฉ๐ฒ๐ป๐ฑ๐ผ๐ฅ ๐ง๐ฟ๐ฎ๐ฐ๐ธ๐ถ๐ป๐ด
- Track vendor performance โ delivery timelines, quality, communication
- Own vendor scorecard and escalate when SLAs are missed
- Coordinate vendor onboarding and offboarding
- Maintain vendor contact database and relationship logs
- Flag issues before they become problems
๐๐ป๐๐ฒ๐ป๐๐ผ๐ฟ๐ & ๐๐ด๐๐ฒ๐ ๐ ๐ผ๐ป๐ถ๐๐ผ๐ฟ๐ถ๐ป๐ด
- Own inventory tracking across warehouse and fulfillment centers
- Track company assets (laptops, equipment, furniture)
- Identify stock-outs and overstock situations early
- Coordinate physical audits and reconciliation
- Flag inventory anomalies to the right team
๐๐ข๐๐๐บ๐ฒ๐ป๐๐ฎ๐๐ถ๐ผ๐ป & ๐๐ก๐ผ๐ธ๐น๐ฒ๐๐๐ฒ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐
- Build and maintain operational playbooks and process documentation
- Keep team knowledge organized and accessible
- Document lessons learned from incidents or process failures
- Own the ops wiki/documentation system
- Ensure continuity when people leave or transition roles
๐ฃ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐ & ๐๐ผ๐ผ๐ฟ๐ฑ๐ถ๐ป๐ฎ๐๐ถ๐ผ๐ป
- Support major projects (launches, warehouse transitions, system implementations)
- Own project timelines and dependency tracking
- Coordinate with stakeholders and keep projects on track
- Create project status updates and escalation summaries
- Identify blockers early and surface them to leadership
๐ข๐ฃ๐ฆ ๐ ๐ถ๐๐ฐ๐ฒ๐น๐น๐ฎ๐ป๐ฒ๐ผ๐๐
- Own expense tracking and vendor invoice processing
- Coordinate office and warehouse logistics
- Manage travel and vendor bookings
- Own monthly operating calendar โ holidays, key dates, deadlines
- Help CEO/Leadership with day-to-day operations support
You might be the one if โ
- You have 1โ3 years of operations, business ops, or program coordination experience
- You're obsessed with process and workflow efficiency
- You can work with data โ Excel, basic SQL, or BI tools (doesn't need to be expert)
- You think systematically โ if something breaks once, it should never break the same way again
- You're comfortable with ambiguity and can figure things out without perfect instructions
- Prior experience in D2C, startups, or fast-growing companies is a strong plus
- You care about communication โ you know when to escalate and when to handle yourself
- You have strong Excel skills and can build simple dashboards
- You're detail-oriented but not pedantic โ you know what actually matters
- You think like a founder โ this is our business, not someone else's
Why Meolaa?
We're scaling from 15 people to 100+ in the next year. That requires operational discipline. You'll own the processes and dashboards that keep Growth, Supply Chain, and Finance aligned. You'll see the impact of your work immediately โ when you build a good SOP, it saves the team hours every week.
You won't be stuck doing admin work. You'll be building the operational infrastructure of a โน100Cr+ company. That's real impact.
This isn't a role where you take orders and execute.
This is a role where you identify problems and fix them.
Click on Apply to know more.
