ALPHA Sports Academy
Website:
alphasports.one
Job details:
JOB DESCRIPTION
Operations & Admissions Head
Reports to:
Director, ALPHA Sports Academy
Organisation:
ALPHA Sports Academy — run under Prarambhika Educational Trust
Location:
Patna, Bihar (Balua & Harding Park campuses)
Date:
August 5, 2026
Status:
Position Open — approval by Director
Reporting tier:
Function Head — one of five Function Heads reporting directly to the Director (alongside Sports Head, Hostel Warden, Finance & Admin Head, and Academics liaison)
Role MandateThe Operations & Admissions Head is the single point of accountability for day-to-day operations, admissions and enrolment, and marketing and revenue generation across ALPHA's Balua and Harding Park campuses. The role acts as the Director's primary departmental liaison, translating strategic priorities into coordinated execution across coaching, hostel, grounds, food, admissions, and marketing functions.
Core Responsibility Areasa. Operations & Facilities
- Own venue and ground readiness at both Balua and Harding Park campuses ahead of training, matches, and events.
- Coordinate hostel, canteen, and grounds upkeep with the relevant functional owners to maintain day-to-day operational standards.
- Plan and run event operations end-to-end — venue readiness, on-ground execution, and post-event review.
- Sit on the quality-improvement effort covering hostel accommodation, canteen food, grounds/facilities, and overall customer experience, flagging gaps and tracking fixes to closure.
b. Admissions, Enrolment & Talent Pathway
- Own the admissions funnel end-to-end — enquiry, conversion, and enrolment — across hostel, school, and pay-and-play offerings.
- Supervise front-office admissions handling, including direct oversight of Admission Counsellor, and build processes with coaches to improve enquiry conversion and fee follow-up.
- Lead PE, sports participation, and talent-identification efforts at Prarambhika World School, coordinating with ALPHA coaches and school management on school teams.
- Plan and run inter-house competitions, school tournaments, and selection events; identify talented student-athletes and route them into ALPHA's coaching pathways.
c. Marketing & Revenue Growth
- Own ALPHA's social and digital presence (Facebook, Instagram, Google) with regular, on-brand updates.
- Grow ground bookings, corporate events, and tournaments as active revenue lines for both campuses.
- Act as ALPHA's front-facing representative to schools, institutions, organisers, sponsors, and partners for business development.
- Plan revenue-generating events, camps, leagues, and tournaments together with coaches, and maintain consistent branding and promotions across the school and academy.
d. Coordination, Reporting & Systems
- Serve as the primary liaison between the Director and all ALPHA/Prarambhika departments — coaches, admissions, hostel, grounds, food, marketing, and operations.
- Track task timelines, follow up daily, and escalate delays; provide daily task updates and weekly progress reports to the Director and senior management.
- Consolidate reporting on revenue, admissions, fee collection, events, and centre performance across both campuses.
- Maintain documentation of meetings, action points, and processes; build and maintain trackers, presentations, and a structured Google Drive filing system for transparency and accountability.
- Represent the Director in internal meetings and external stakeholder discussions as delegated.
Team OversightDirect report
- Front Office / Admissions Support. Reports directly to the Operations & Admissions Head for day-to-day admissions handling and front-office coordination.
Cross-functional coordination (dotted-line — no direct authority)
- Hostel Warden — on residential quality and hostel-linked events.
- Finance & Admin — on fee follow-up and revenue tracking.
- Coaching staff, cricket and football (Balua & Harding Park) — on event execution and the school talent pathway.
Decision Rights & EscalationThe role carries full operating authority over routine execution. Spend, staffing, and pricing decisions above defined thresholds require escalation as set out below.
Decision Level
Scope
Decides independently
- Day-to-day admissions handling and enquiry follow-up
- Event logistics and on-ground execution planning
- Marketing content and posting calendar
- Minor facility fixes and routine vendor coordination
Requires Director sign-off
- Spend above [Director to set threshold]
- New vendor contracts or contract renewals
- Pricing changes for hostel, school, pay-and-play, or event packages
Requires Prarambhika (school partner) pre-approval
- Staffing changes, including hiring, role changes, or exits
- Decisions affecting school-employed staff
- Changes to admissions criteria
Key Performance IndicatorsKPI
Measure
Admissions conversion rate
Enquiry-to-enrolment ratio across hostel, school, and pay-and-play
Revenue from grounds & events
Booking revenue from corporate events and tournaments vs. target
Fee-collection timeliness
% of fees collected within due-date window, tracked weekly
Event delivery volume & quality
Number of events executed and post-event quality-review score
Marketing reach & engagement
Growth in social/digital engagement and reach month-on-month
Reporting turnaround
Timeliness of daily/weekly reports to the Director against schedule
Facility quality-audit score
Score from hostel, canteen, and facilities quality-improvement reviews
Talent-pathway placements
Number of school student-athletes routed into ALPHA coaching pathways
Qualifications & ExperienceRequirement
Detail
Educational Qualification
Master's Degree in Physical Education (B.P.Ed) — minimum requirement
Work Experience
Minimum 10 years of work experience in school and sports environments or similar industry
Employment Type
Full-time
Technical Proficiency
Proficient with Google Drive and MS Office (Word, Excel, PowerPoint)
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