Website:
securesociety.co.in
Job details:
About This Job
SecureSociety™
Location: Mumbai, Maharashtra, India
Work Mode: On-site
Industry: Software Development
Job Description
Company Description SecureSociety™ is India’s Residential Safety OS, built to meet the needs of modern housing societies. The platform digitizes key operations such as visitor management, resident approvals, security workflows, emergency response, incident reporting, parcel tracking, and facility booking. By unifying these functions in a single system, SecureSociety™ helps communities become safer, more efficient, and more transparent. The company focuses on delivering practical technology that improves everyday living for residents and empowers security and administrative teams. Its mission is to make every housing society safer, smarter, and more accountable.
Role Description The Onboarding Sales Executive is a full-time, hybrid role based in Mumbai, with flexibility for partial work from home. This position is responsible for guiding new housing society clients through the onboarding process, from initial post-sale engagement to full platform adoption. Day-to-day tasks include coordinating kickoff meetings, understanding client requirements, configuring the platform, and demonstrating key features to society management and security teams. The role also involves tracking onboarding milestones, resolving implementation issues, and collaborating with product and support teams to ensure a smooth transition. In addition, the Onboarding Sales Executive maintains ongoing communication with clients to drive usage, identify upsell opportunities, and collect feedback that informs future improvements.
Qualifications
Strong client-facing skills, including relationship building, stakeholder management, and clear communication.Experience with onboarding or implementation processes, including requirements gathering and solution configuration.Sales and account management capabilities, such as pipeline follow-up, upselling, and cross-functional collaboration.Comfort with technology platforms, including basic data entry, troubleshooting, and user training.Prior experience in SaaS, residential communities, or security solutions is an advantage.Ability to work in a hybrid environment in Mumbai, manage time effectively, and handle multiple onboarding projects in parallel.Bachelor’s degree or equivalent practical experience in business, sales, or a related field preferred.
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