Tech Lead, Customer Support
Obsidian Security
- Salary
- $165k - $199k
- Location
- United States or New York City or Dallas or Philadelphia
- Job type
- Full-time
About the role
Significant hands-on experience supporting complex B2B SaaS, cybersecurity, identity, or infrastructure products; strong technical troubleshooting; experience leading a small technical team; sound judgment during escalations; track record of developing engineers; comfort using support metrics; interest in automation and AI.
About Obsidian Security
Cybersecurity software company securing enterprises' SaaS applications, identities, data, and AI agents across third-party applications.
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