About the Role :
We are looking for a highly driven and execution-focused Program Manager to handle multiple strategic programs and cross-functional initiatives in a fast-paced NBFC startup environment. This role requires a strong blend of program execution, stakeholder management, process governance, operational rigor. The ideal candidate should be capable of independently driving large programs/streams end-to-end. The role demands someone who thrives in ambiguity, handles high-pressure situations effectively, demonstrates strong ownership, and is willing to roll up their sleeves to get things done on the ground. This is a high-impact role requiring collaboration across business, operations, product, technology, risk, compliance, and leadership teams.
Key Responsibilities :
Program & Delivery Management :
● Independently lead and execute multiple strategic programs/workstreams with complete ownership.
● Define program plans, milestones, dependencies, risks, and execution frameworks.
● Ensure delivery within committed timelines, scope, and quality benchmarks.
● Drive execution rigor across cross-functional teams in a fast-moving startup environment.
● Track progress through structured governance mechanisms and periodic reviews.
Process Excellence & Governance :
● Design, implement, and optimize scalable operational and execution processes.
● Establish governance frameworks, reporting cadences, and review mechanisms.
● Continuously identify process gaps, inefficiencies, and improvement opportunities.
Stakeholder & Escalation Management :
● Manage senior leadership stakeholders with confidence, clarity, and professionalism.
● Drive alignment across business, product, operations, risk, compliance, and technology teams.
● Proactively identify risks and manage escalations with structured problem-solving approaches.
● Be assertive in handling scope creep while balancing business priorities and delivery commitments.
Agile & Cross-functional Execution :
● Run Scrum ceremonies, daily stand-ups, sprint reviews, and execution governance calls.
● Coordinate across multiple teams to unblock dependencies and ensure execution continuity.
● Operate effectively in chaotic or ambiguous situations while maintaining delivery focus.
Ownership & Operational Excellence :
● Demonstrate strong ownership mindset and bias for action.
● Be willing to work hands-on and contribute at ground level when required.
● Thrive in startup environments with evolving priorities and rapid execution cycles.
