Assistant Manager - Operations ROI
MRO
- Experience
- 3+ yrs
- Location
- Pune, Maharashtra, India
- Job type
- Full-time
Required skills
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
- Average Handle Time (AHT)
- Customer Satisfaction (CSAT)
- First Contact Resolution (FCR)
- Quality Assurance (QA)
- HIPAA
About the role
Requires 3+ years in a BPO leadership or supervisory role, healthcare process experience, healthcare compliance knowledge, leadership skills, and proficiency with performance dashboards and Microsoft Office.
About MRO
Healthcare clinical data exchange and release-of-information provider serving hospitals, health systems, clinics, payers, and ACOs.
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