GCC Hotel and Club
Website:
gcchotelandclub.com
Job details:
Company Description GCC Hotel and Club is a 3-star hospitality property in Mira Road, classified by the Ministry of Tourism and located about 50 minutes from Mumbai International Airport. Spread over 5 acres, the property offers a blend of warm interiors, modern technology, gourmet catering, and comfortable accommodation. It features one of the largest collections of conference venues within a single premises, supporting residential conferences, day conferences, and corporate events. Surrounded by tranquil natural surroundings, GCC Hotel and Club focuses on delivering a premium yet welcoming experience for business and leisure guests alike.
Role Description The Membership Sales Specialist is a full-time, on-site role based at GCC Club in Mira Road, Thane. This role is responsible for driving membership growth by identifying prospects, conducting tours of the club facilities, and presenting membership options tailored to guest needs. Daily activities include handling inquiries, following up on leads, explaining membership benefits and pricing, and closing sales in a professional and service-oriented manner. The specialist will maintain accurate records of member data, manage renewals, and support retention initiatives through regular communication and personalized service. The role also involves collaborating with the front office, events, and marketing teams to promote membership offerings, participating in occasional promotional activities, and staying updated on all club services and policies.
Qualifications
- Strong Membership Sales and Sales skills, with proven ability to meet or exceed targets.
- Excellent Customer Service skills, with a focus on creating positive guest and member experiences.
- Clear and professional Communication skills, both verbal and written.
- Experience in Training or being trained on membership plans, product knowledge, and sales processes.
- Prior experience in hospitality, hotels, clubs, or leisure services is preferred.
- Comfort using basic computer applications and CRM or membership management systems.
- Ability to work on-site with a flexible schedule, including weekends and evenings when required.
- Candidate must be local residing between Bhayander and Mira Road.
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