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About Company :- An Indian health-tech corporate company that operates a hybrid model of eClinics and assisted digital care to bring accessible healthcare to underserved and rural markets. By connecting local patients with city-based doctors via teleconsultation, it provides affordable access to treatments, lab tests, and medicines.
About the RoleWe are seeking a Manager – Membership Cards (Corporate) to lead our end-to-end membership lifecycle, drive member recruitment and retention, and deliver exceptional service across all touchpoints. Working closely with the Membership Director, you will oversee member onboarding, CRM data operations, digital platforms, and targeted marketing communications to support organizational growth.
Key Responsibilities- Member Lifecycle & Onboarding: Oversee application workflows, manage inquiries via phone and email, and ensure a seamless onboarding experience.
- Operations & Data Management: Maintain CRM integrity, manage data segmentation, streamline administrative processes, and generate executive reports for senior leadership and the Board.
- Digital & Communications: Update website/portal content, draft email campaigns (Mailchimp), coordinate social media, publish member newsletters, and feature best-practice case studies.
- Member Experience: Monitor feedback, evaluate member benefits, and continuously optimize services to drive retention and community value.
Qualifications & Key Skills- Experience: Background in membership management, customer service, or operations within a union, corporate, or association environment.
- Technical Proficiency: Hands-on experience with CRM systems, data segmentation, email platforms (e.g., Mailchimp), and Content Management Systems (CMS).
- Communication & Marketing: Excellent written and verbal communication skills with experience creating brand-aligned marketing content.
- Analytical & Process Improvement: Strong ability to analyze membership trends, evaluate workflows, and implement efficient operational systems.
Exp - 7 -10 Yrs
Salary - Best in the industry
Interested Candidates may reach out to the Hiring Team / Whatsapp their profiles @ 6203900401
Email - capitalagencyhires@gmail.com
Click on Apply to know more.