Website:
click72.com
Job details:
About the Role
Click 72 is looking for an experienced International Sales Telecaller who can confidently communicate with potential clients, understand their business requirements, explain our digital marketing services clearly, and generate qualified business leads.
This is not a script-reading or random calling role. The candidate should be comfortable having a genuine business conversation, identifying the prospect's problem, creating interest and moving the prospect towards the next step.
Key Responsibilities
- Make outbound calls to prospective clients and businesses.
- Handle international and domestic prospects professionally.
- Understand the prospect's business, requirements and current marketing situation.
- Introduce relevant Click 72 services based on the prospect's actual requirement.
- Explain services such as:
- Google Business Profile (GBP) Optimization
- SEO
- Website & Landing Page Development
- Google Ads / Meta Ads
- Social Media Management
- Lead Generation
- CRM & Automation
- Identify genuine prospects and generate qualified leads.
- Handle objections regarding pricing, existing agencies, budget, timing and requirements.
- Follow up systematically with interested prospects.
- Maintain accurate records of calls, conversations, follow-ups and lead status.
- Coordinate qualified prospects with the concerned sales/management team.
- Meet daily and monthly calling and qualified-lead targets.
- Keep the CRM/task sheet updated after every relevant interaction.
- Provide regular updates on lead quality, objections and market feedback.
Communication Requirements
Strong communication is essential.
The candidate should have:
- Good English pronunciation and conversational ability
- Fluent Hindi
- Fluent Bengali
- Ability to communicate confidently and professionally with different types of customers.
- Ability to adapt the conversation according to the customer's personality and requirements.
International calling experience will be an advantage.
Digital Marketing Knowledge
The candidate should have a basic-to-good understanding of digital marketing and should be able to understand what each service is actually used for.
They should be able to identify situations such as:
“This business needs better Google visibility.”“This business is getting traffic but not enough enquiries.”“This business needs lead generation through paid advertising.”“This business is getting leads but has poor follow-up.”
The candidate does not need to be a technical digital marketer, but must understand the services well enough to have an intelligent sales conversation.
What We Are Looking For
- Minimum 1 year relevant experience in telecalling, inside sales, B2B sales or lead generation.
- Confident personality and professional communication.
- Ability to speak naturally rather than simply reading a script.
- Strong listening and questioning skills.
- Ability to understand customer pain points.
- Good objection-handling and persuasion skills.
- Comfortable making a high volume of outbound calls.
- Target-oriented and consistent.
- Good follow-up discipline.
- Basic computer and CRM/Excel knowledge.
- Willingness to learn digital marketing services and sales processes.
- Professional attitude towards work and deadlines.
Performance Expectations
The role will be evaluated on lead quality, not merely the number of calls made.
Key performance indicators include:
Calls → Conversations → Qualified Leads → Appointments/Opportunities → Conversions
A candidate who makes 100 calls but produces poor-quality leads will not be considered more successful than someone who makes fewer but significantly better-qualified conversations.
Compensation
₹20,000/month fixed salary
- Performance-based incentives for qualified leads, according to Click 72's lead qualification criteria and incentive structure.
High performance and consistent lead quality may lead to increased responsibilities and future compensation growth.
Work Environment
This is a full-time work-from-office position.
Monday to Saturday | 10:00 AM–7:00 PM
The candidate should be comfortable working in a target-oriented sales environment and coordinating directly with the Click 72 management and sales team.
Apply
Interested candidates should share their updated CV and relevant sales/telecalling experience.
Email: clickskolkata@gmail.com
Click on Apply to know more.