Fulfillment IQ
Website:
fulfillmentiq.com
Job details:
General Information
Role Title: Manhattan Scale Developer (PL / SQL)
Location: Bengaluru, Karnataka (Onsite / Hybrid)
Job Type: Full-Time, permanent
Hiring Timeline: Immediate
Reports To: Co-Founder & COO
Existing Vacancy: Yes
Application Deadline: Open until Filled
Shift Timings: 2:00 PM - 11:00 PM IST
About Fulfillment IQ (FIQ):
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
Role Overview:
Most of the customization capability within our client's Manhattan Scale WMS environment runs through stored procedures rather than the base application, so this role needs real strength in both .NET and Microsoft SQL Server store procedure development. This person will build custom functionality, exit points, integrations, reports, and screen orchestration to support a growing, increasingly complex client account as their business scales.
Mandate:
- Build custom Manhattan Scale (WMS) functionality through strong .NET development
- Own the SQL/stored-procedure layer, since most Scale customization happens through stored procedures rather than the base application
- Develop Host and MHE integrations
- Create innovative reports and screen orchestration on top of Scale using SQL
Must Have:
- Strong Microsoft SQL Server skills, including writing stored procedures, views, functions, triggers, and query optimization
- Strong, hands-on .NET development skills
- Ability to design and develop host and MHE interfaces
- Ability to build custom reports and screen orchestration using SQL
- Strong troubleshooting and debugging skills
- Experience working in production support environments
- Ability to work offshore with some overlap with US Eastern time zone hours as needed
Nice to Have: Prior Manhattan Scale customization experience; Oracle stored procedure background (a related, transferable skill set)
Key Responsibilities:
- Develop custom .NET code and complex SQL/stored procedures within Manhattan Scale
- Build custom reports and screen orchestration using SQL
- Develop host and MHE interfaces
- Collaborate with the broader Scale delivery team on customization requests
- Perform root-cause analysis and implement permanent fixes
- Optimize database performance and application efficiency
- Create technical design and support documentation
- Support integration and interface development initiatives
What Success Looks Like in the First 90 Days:
30 Days In:
- Ramp up on Manhattan Scale architecture and the client's existing customizations
60 Days:
- Deliver the first custom stored procedure, report, or orchestration piece independently
90 Days:
- Independently own custom development requests for the account with minimal oversight
Key Performance Indicators (KPIs):
- Number of custom development requests delivered independently vs. requiring escalation
- Defect/rework rate on delivered customizations
- Turnaround time from request to delivery
- Production support response time and resolution rate
- Query/database performance improvement on optimization work
Why You'll Love Working Here:
At Fulfillment IQ, we don't just build supply chain solutions; we build long-term careers.
We believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you're leading a client relationship, shaping a solution, or building internal capability, your decisions have a visible impact.
We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.
Here's what makes Fulfillment IQ a rewarding place to work:
Work That Matters
You'll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.
Career Growth That Matters
We invest in mentorship, leadership development, and continuous learning — supporting both vertical growth and long-term career progression.
Flexibility to Thrive
We support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly.
We Celebrate Impact
From project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.
A Collaborative Culture
You'll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.
Perks you'll appreciate:
Health and Wellness
- Comprehensive group medical insurance for you and your family, in line with local practice
- Employee wellness programs where applicable
Time Off
- Competitive paid time off, sick leave, and public holidays
- Flexible leave policies that respect local labour standards
Retirement and Financial Security
- Statutory retirement and social security contributions (Employees' Provident Fund, Employees' State Insurance where applicable, and gratuity)
- Employee stock options (ESOP), where applicable
Professional Growth
- Dedicated learning and development budget, with support for skills, leadership, and career progression
Flexible Work
- Remote and hybrid work options, flexible hours aligned to role and client needs
Additional Perks
- Equipment and workstation allowances, internet and business travel reimbursements, team events and offsites
Work Authorization:
- Applicants must be legally authorized to work in India.
Use of Artificial Intelligence in Hiring:
FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com.
Accommodations:
FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Rights of Persons with Disabilities Act, 2016, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com, and we will work with you to meet your needs.
Candidate Privacy:
Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available at here, and in accordance with India's Digital Personal Data Protection Act, 2023. This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com.
Equal Opportunity:
Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We provide equal opportunity in line with the Constitution of India and consider all qualified applicants without regard to religion, race, caste, sex, place of birth, disability, or any other characteristic protected under applicable Indian law.
Safe and Respectful Workplace:
FIQ maintains a safe and respectful workplace and complies with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH). We have a constituted Internal Committee to receive and address complaints, and every employee is covered by our anti-harassment policy from day one.
Learn More About Us:
Website: fulfillmentiq.com
LinkedIn: Fulfillment IQ
Spotify: eCom Logistics Podcast Spotify
YouTube: eCom Logistics Podcast YouTube
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