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Job details:
Manager
Sector 26, Chandigarh
Sector 9, Panchkula
Luxe Sports Club, Peer Muchalla
ROLES
1. Sales & Business Growth
* Manage day-to-day sales activities and actively work towards increasing studio revenue.
* Follow up with leads and potential clients and convert them into memberships.
* Monitor sales performance and identify opportunities for growth.
2. Client Management & Communication
* Be readily available to handle client queries, concerns, and requirements.
* Maintain strong, professional, and personalised relationships with clients.
* Ensure every client receives a premium and seamless experience at the studio.
1. Client Relationship Building
* Our clientele is primarily premium/high-profile, so the manager must be confident, well-spoken, presentable, and comfortable interacting with such clients.
* Build genuine relationships with clients and ensure they feel valued and well taken care of.
* Maintain professionalism, discretion, and a high standard of service at all times.
4. Events & Studio Activities
* Plan, coordinate, and conduct studio events and recreational activities.
* Coordinate with external collaborators, vendors, and the internal team to ensure events are executed smoothly.
* Encourage client participation and use events to strengthen client engagement and retention.
5. Social Media Support
* Social media management and posting will be handled by the management team.
* The manager will be responsible for creating relevant content from the studio, including photos, videos, reels, event content, and client/studio updates, and sharing them with the social media team.
* Ensure regular content is captured and communicated to the team.
6. Receptionist & other staff - Management
* The receptionist will report directly to the Manager.
* Ensure the receptionist regularly follows up with leads, clients, enquiries, and pending calls.
* Monitor the receptionist’s daily work and ensure calls and follow-ups are completed on time.
* Train and guide the receptionist whenever required.
* Ensure the front desk is always organised and provides a premium client experience.
7. Overall Studio Responsibility
* Take ownership of the overall day-to-day functioning of the studio.
* Ensure smooth coordination between clients, trainers, reception, and management.
* Maintain the studio’s service standards, professionalism, and overall client experience.
* Proactively identify issues and resolve them rather than waiting for management intervention.
* Prepare schedules for every week.
Perks
1. Competitive Salary
2. Amazing Incentives
3. Most Trending Place to be at - You are surely going to make amazing friends and be a part of the top-notch community
4. LORs and Certification of Experience will be provided at the end of the job
5. Free Yoga and Pilates Membership
6. Every Sunday is an off
Click on Apply to know more.
