Jaquar & Company Private Limited
Website:
jaquar.com
Job details:
The Deputy Manager - L&D will be responsible for the end-to-end employee development lifecycle within the South Zone. You will ensure seamless onboarding, drive long-term learning journeys, and partner with business leaders to enhance the sales and technical capabilities of our internal teams and external channel partners.
Key Responsibilities:
1. Onboarding & Induction Excellence
- Execute a 30-day blended induction program for all new hires, incorporating:
- E-learning modules via the Learning Management System (LMS).
- Instructor-Led Training (ILT) sessions.
- Coordinating factory visits to ensure product knowledge and brand immersion.
- Monitor and drive the 3-month and 6-month learning journeys, ensuring employees meet milestones and competency benchmarks.
2. Performance-Linked Training (Sales & Functional)
- Consult with Sales and Functional Leaders to identify skill gaps.
- Design and deliver ad-hoc training sessions focused on Sales Excellence, including:
- Pitching and Negotiation skills.
- Objection handling and Client follow-up strategies.
- Analyze LMS data to ensure 100% completion rates for mandatory functional training.
3. Strategic Planning & Channel Partner Training
- Publish and manage the Quarterly, Half-Yearly, and Yearly Training Calendars for the Central Zone.
- Organize Open Learning Events (Online & Offline) for the wider ecosystem, including dealer staff, service technicians, and in-shop promoters.
4. Stakeholder Coordination & Corporate Alignment
- Act as the bridge between the Head Office (HO) L&D team and local operations.
- Collaborate with external learning consultants to execute corporate skill development initiatives locally.
5. Assessment & Analytics
- Design effective quizzes, questionnaires, and feedback mechanisms to measure training effectiveness.
- Maintain and present training data using MS Excel to report on KPIs, attendance, and ROI of learning programs.
- Other duties as assigned.
Knowledge & Skillsets:
- Communication: Exceptional verbal and written communication skills with a positive, professional body language.
- Technical: Advanced skills in MS Excel (data visualization) and experience managing an LMS.
- Instructional Delivery: Proven ability to engage diverse audiences, from corporate staff to field technicians.
- Interpersonal: Strong interpersonal and relationship-building skills.
- Organizational: Highly organized and detail oriented. Ability to manage multiple training timelines and regional logistics simultaneously.
- Problem-solving: Ability to identify and resolve problems effectively.
- Learning Agility: A strong desire to learn and adapt to new technologies and methodologies.
Key Competencies
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with SAP SuccessFactors or similar LMS is preferred.
- Experience with graphic design tools (Canva, PowerPoint, etc.) is preferred.
Qualifications and Experience
- Education: Master’s degree (Preferred). Bachelor’s degree with the above skillsets may also apply.
- Experience: 10-12 years of relevant experience in Training
- Skills:
- Experience in Designing, developing, and implementing tailored training programs – technical and behavioural.
- Proficiency in creating instructional materials and conducting needs assessments.
- Experience in designing and managing LMS platforms
- Strong presentation skills. Excellent communication, organization, and leadership abilities.
- Adaptability, problem-solving, and change management skills.
- Excellent leadership and people management skills.
- Strategic thinking and problem-solving skills
- Project management and organizational skills
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