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Luxury Client Consultant
Novella | Wevoir Productions Pvt. Ltd.
About the Role
At Novella, we don't sell wedding photography.
We help couples discover how they want to remember one of the most important days of their lives.
We're looking for someone who naturally understands people. Someone who listens before speaking, builds trust before discussing pricing, and believes that every conversation should leave a lasting impression.
This isn't a conventional sales role.
You'll become the first experience couples have with Novella. Your ability to understand their vision, guide them with honesty, and build meaningful relationships will shape how they remember us long before the wedding day.
If you enjoy meeting people, understanding emotions, solving problems, and representing a luxury brand with confidence, we'd love to meet you.
What You'll Be Responsible For
Understand every couple's vision, expectations and priorities.
Conduct consultation calls and meetings with prospective clients.
Recommend the most suitable wedding experience based on their requirements.
Present proposals with confidence while maintaining Novella's premium positioning.
Build trust through thoughtful conversations rather than aggressive selling.
Manage follow ups and nurture relationships throughout the decision making process.
Coordinate with planners, venues and luxury partners.
Maintain accurate lead tracking, follow up schedules and conversion reports.
Work closely with the Founder to improve the overall client journey.
Gather customer insights to help improve our products, communication and experience.
Represent Novella at wedding exhibitions, networking events and partner meetings whenever required.
What We're Looking For
Excellent spoken and written English.
Exceptional interpersonal and communication skills.
A natural ability to build relationships.
Strong listening skills.
Confidence in consulting premium clients.
Professional presentation and etiquette.
High emotional intelligence.
Strong negotiation skills.
Basic understanding of branding and luxury customer experience.
Comfortable using Google Sheets and CRM tools.
Organised and detail oriented.
Comfortable working in a fast paced startup.
A founder mindset with strong ownership.
Who Will Thrive Here
Someone who genuinely enjoys meeting new people.
Someone who believes trust is earned through conversations.
Someone who enjoys solving customer problems.
Someone who values relationships over transactions.
Someone who is naturally curious about people.
Someone who wants to build a globally admired luxury brand rather than simply achieve monthly targets.
Someone who believes customer experience is the strongest form of marketing.
What Success Looks Like
Exceptional client experience.
High lead to booking conversion.
Strong relationships with planners and referral partners.
Outstanding client satisfaction.
Consistent business growth.
Premium brand perception.
Long term customer relationships.
Positive referrals and repeat business.
Why Join Novella
We're building far more than a wedding photography company.
Our vision is to build the Rolls Royce of the wedding industry, where every interaction reflects excellence, trust and craftsmanship.
You'll work directly with the Founder, influence how clients experience the brand, and become an important part of building something that has global aspirations.
This role isn't for someone looking for a routine job.
It's for someone who wants to help build a company they'll always be proud of.
What We Offer
Competitive Fixed Salary.
Performance Incentives.
ESOP Opportunity for exceptional performers.
Direct mentorship from the Founder.
Exposure to HNI and UHNI clientele.
An opportunity to build one of India's most aspirational luxury brands.
A culture that values ownership, creativity and long term thinking.
Not a Wedding. A Novella.
Click on Apply to know more.