Website:
rengy.in
Job details:
We are looking for an experienced Credit Manager to manage the end-to-end credit evaluation and approval process for personal loans, business loans and other lending products. The role will be responsible for assessing customer creditworthiness, ensuring proper documentation and compliance, controlling credit risk, and supporting timely loan processing and disbursement.
The Credit Manager will work closely with the Sales, Loan Processing, Operations and Finance teams to maintain a balance between business growth, customer experience and portfolio quality.
Key Responsibilities
1. Credit Assessment & Evaluation
- Review and assess loan applications based on company credit policies.
- Analyse customer income, banking transactions, credit history, repayment capacity and other relevant financial information.
- Evaluate creditworthiness and determine the appropriate credit risk.
- Review CIBIL/credit bureau reports and identify potential risks.
- Verify customer documents and financial information.
- Approve, reject or recommend applications based on defined credit policies and authority limits.
2. Loan Processing & Approval
- Ensure timely processing of loan applications within defined TAT.
- Review applications received from the sales and loan processing teams.
- Ensure all mandatory documents and verification reports are available before approval.
- Identify discrepancies, fraud indicators or policy deviations.
- Coordinate with the concerned teams for clarification or additional documentation.
- Ensure approved cases are moved smoothly towards disbursement.
3. Credit Risk Management
- Identify potential credit and fraud risks before loan approval.
- Monitor portfolio quality and early warning indicators.
- Ensure credit decisions are aligned with the Company's risk appetite.
- Review exceptions and policy deviations and escalate them appropriately.
- Recommend improvements in credit policies based on portfolio performance.
- Minimise bad loans, defaults and unnecessary credit exposure.
4. Disbursement Coordination
- Coordinate with Loan Processing and Finance teams to ensure approved loans are disbursed on time.
- Ensure all pre-disbursement conditions are completed.
- Verify sanction terms before disbursement.
- Track pending approved cases and identify reasons for disbursement delays.
- Ensure accurate loan and customer data is maintained.
5. Team Management
- Manage and guide Credit Executives/Analysts.
- Allocate applications and monitor individual productivity.
- Conduct regular reviews of approval TAT, quality and productivity.
- Train the team on credit policies, documentation and risk assessment.
- Ensure consistent application of credit policies across the team.
6. Sales & Business Coordination
- Work closely with Sales teams to ensure quality leads and applications.
- Explain credit policies and eligibility criteria to the sales team.
- Provide feedback on rejected or high-risk applications.
- Help the business team understand credit requirements without compromising risk standards.
- Resolve credit-related escalations in a timely manner.
7. Compliance & Documentation
- Ensure compliance with internal credit policies and applicable lending guidelines.
- Maintain complete and accurate credit documentation.
- Ensure proper audit trails for credit decisions.
- Support internal and external audits.
- Ensure customer information is handled securely and confidentially.
8. MIS & Reporting
Prepare and review regular reports covering:
- Applications received
- Applications approved/rejected
- Approval rate
- Credit TAT
- Disbursement pending cases
- Loan amount approved/disbursed
- Rejection reasons
- Policy exceptions
- Portfolio quality
- Delinquency/default trends
- Team productivity
Key KPIs
KPIMeasurementCredit Processing TAT% applications processed within defined TATApproval QualityPortfolio performance of approved casesDisbursement TAT% approved cases disbursed within TATCredit AccuracyError-free credit decisionsPortfolio QualityDelinquency/default percentageDocumentation% cases with complete documentationPolicy ComplianceCredit policy adherenceFraud DetectionIdentification/prevention of suspicious casesTeam ProductivityCases processed per team memberMIS AccuracyTimely and accurate reporting
Candidate Requirements
- Bachelor's degree in Finance, Commerce, Business Administration or related field.
- 4–8 years of experience in credit, lending, NBFC, banking or fintech.
- Strong experience in personal loans, business loans or retail lending.
- Good understanding of credit assessment and risk management.
- Experience analysing CIBIL/credit reports, banking statements and income documents.
- Strong knowledge of loan processing and disbursement procedures.
- Experience managing a credit/underwriting team.
- Strong analytical and decision-making skills.
- Good communication and coordination skills.
- Ability to work in a fast-paced, target-driven environment.
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