ICON plc
Website:
iconplc.com
Job details:
Learning Designer ( Hybrid Role)- Chennai
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
As a
Learning Media Specialist, you will be part of the Learning Solutions team
and will produce a wide range of learning content, including screen-captured videos,
interactive walkthroughs, infographics, animations, audio, and video, to support global communities of learners and guide practitioners across ICON PLC.
You will work closely with Subject Matter Experts across business functions and with Learning and Development specialists in ICON University to produce relevant, purposeful, engaging, interactive, and accessible learning experiences.
Job Description
- Produces learning media and collaborates with other learning professionals to storyboard, script, produce, edit, review, and quality-assure content.
- Develops, publishes, maintains, and organizes libraries of reusable learning content shared across the team.
- Works within defined processes and methodologies and proposes improvements to ensure quality standards are achieved.Identifies and proposes opportunities for innovation and continuous improvement by drawing on personal experience, industry best practices, emerging technologies, and active knowledge sharing with peers.
- Uses generative AI and AI-assisted media tools, where appropriate, to support ideation, scripting, storyboarding, asset creation, editing, localization, and quality review, while maintaining meaningful human oversight.
- Evaluates AI-generated outputs for factual accuracy, bias, accessibility, copyright and intellectual property considerations, privacy, information security, brand alignment, and learning effectiveness, in accordance with applicable organizational policies and governance.
- Develops, tests, documents, and shares reusable prompts, templates, and AI-enabled workflows that improve quality, consistency, and production efficiency.
- Keeps current with developments in generative AI and responsible AI practices, and translates relevant capabilities into practical improvements for learning media production.
- Ensures efficiency in daily routines and supports the delivery of a high-quality service.
- May design and deliver structured training appropriate to the audience and identified need.
- Demonstrates enthusiasm for digital learning content through awareness of industry developments, emerging technologies, and key issues.
- Confidently provides constructive challenge, receives feedback professionally, and applies feedback to improve outcomes.
- Collaborative, approachable, and committed to supporting the growth and success of the wider team.
- Exercises sound judgment, informed by relevant experience and organizational precedents, to identify and solve new problems as they arise.
- Adapts confidently to new technologies, tools, and ways of working.
- Conscientious, detail-oriented, and thorough, with a focus on delivering accurate, accessible, and high-quality content.
- To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
What Are We Looking For
- Experience in media design and production within a learning context.
- Practical understanding of digital design concepts and principles, including Design Thinking, color theory, typography, visual hierarchy, accessibility, and inclusive design.
- Expertise in a range of production tools, such as the Articulate 360 suite of apps, Evolve, Adapt Framework, Vyond, Adobe Premiere Pro, After Effects, Illustrator, Photoshop, and Captivate, with the ability to learn and evaluate emerging AI-assisted tools.
- Practical experience using generative AI tools for learning or media production, including effective prompt development, iterative refinement, output evaluation, and responsible use.
- Ability to determine when AI is appropriate for a task, recognize its limitations, validate outputs, and clearly communicate where human expertise and review are required.
- Strong visual communication skills and a well-developed storytelling sensibility.
- Ability to storyboard and wireframe subject matter during the design stage.
- Understanding of, and ability to apply, usability, user experience, accessibility, and responsive
What ICON Can Offer You
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our Benefits Examples Include
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
Click on Apply to know more.