Appian
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appian.com
Job details:
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Lead Demo Engineer
Here at Appian, our core values of Excellence and Intensity define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.
SC 2.0 is the engine powering our vision. Appian's Sales Solutions Consulting team is in the midst of an exciting transformation -- redefining what it means to be a trusted advisor in today's fast-paced, mission-driven environment. Our SCs don't just demo features -- they tell stories, co-create with customers, and help shape strategy with technical credibility and business insight. Read More About SC 2.0 Here
You can listen to our Global SSC leader, Gregg Aldana discuss SC 2.0 here.
The SPEAR Team (Strategic Presales Execution and Readiness) is the operational engine behind Appian's global Presales organization -- the team that builds the tools, assets, governance, and infrastructure that let Solutions Consultants do their best work. As Lead Demo Engineer on SPEAR, you are not on the sidelines of SC 2.0 -- you are leading one of the teams that makes it possible at scale.
The Role
Are you a seasoned Appian developer with a passion for crafting impactful technology solutions and mentoring others? As the Lead Demo Engineer for Appian's SPEAR Team in Chennai, you'll take on a dual role: leading the day-to-day operations of the Chennai Demo Engineers and serving as a senior individual contributor yourself. You'll play a critical part in scaling Appian's global Presales organization by managing team workflows, providing technical guidance, and personally delivering the highest-quality demo assets that fuel hundreds of sales engagements each year.
In this role, you'll act as both a manager and a technical lead. You'll oversee the daily activities of the team, monitor progress, ensure work is completed on time and to a high standard, and serve as a key resource for technical guidance when Demo Engineers run into challenges. You'll also continue to do the work yourself -- de-branding prospect demos, modernizing aging assets with the latest Appian capabilities, contributing to DemoHub (Appian's centralized demo catalog and governance system), and producing polished clickable demos, walkthrough videos, and scripts. By fostering a collaborative and supportive environment, you'll empower your team to excel while ensuring alignment with global SPEAR priorities and deadlines.
You will report directly to the US-based Area Vice President of Solutions Consulting, who leads the SPEAR Team. This reporting structure gives you a direct line into the strategy and priorities of Appian's global Presales organization, and positions you as the on-site Chennai leader and primary liaison between the Chennai team and stakeholders worldwide.
This role combines leadership, deep technical expertise, and strategic oversight, offering you the chance to make a significant impact both as a contributor and as a mentor. If you thrive in a fast-paced, collaborative environment and are ready to elevate the capabilities of your team while showcasing the power of Appian's platform, this role is for you.
What you'll be doing...
Team Leadership: Manage and mentor a team of Demo Engineers in Chennai, ensuring smooth day-to-day operations, clear priorities, and alignment with global Presales strategy.
Technical Oversight: Provide senior technical guidance on capturing, refining, and expanding product demos, ensuring all outputs are reusable, impactful, and aligned with current Appian capabilities and industry trends.
Operational Excellence: Own the cataloging and ingestion of product demos into DemoHub, maintaining high standards of quality, consistency, and discoverability across hundreds of assets per year.
Senior Technical Contribution: Personally de-brand prospect-specific demos, enhance them with advanced new Appian features, and prepare them for broader organizational use -- setting the technical bar for the team's work.
DemoHub Application Development: Lead and contribute to ongoing development and maintenance of the DemoHub Appian application itself -- the platform that stores, governs, and surfaces demo content to the global SC team. This includes building new features, fixing bugs, and improving usability.
Clickable Demo Production: Oversee and personally contribute to the recording, editing, and continuous updating of interactive clickable demos in a commercial third-party demo platform, ensuring our self-service and accelerated demo experiences stay accurate, on-brand, and current.
Demo Artifact Creation: Produce and oversee production of supporting artifacts including walkthrough videos, demo scripts, talk tracks, and quick-reference guides that help SCs adopt and adapt assets quickly.
Cross-functional Collaboration: Act as the primary liaison between the Chennai team and global stakeholders, including the US-based SPEAR Team and Presales leadership, ensuring seamless communication, project execution, and knowledge transfer across time zones.
Continuous Improvement: Develop and implement processes that improve the efficiency, quality, and throughput of demo ingestion, refinement, and maintenance workflows.
Mentorship: Provide technical mentorship to Demo Engineers, fostering skill development, career growth, and a strong engineering culture within the team.
Additional SPEAR Initiatives: Lead or contribute to other Presales enablement and readiness initiatives as the SPEAR Team's portfolio evolves.
Who you are...
Strong, senior-level experience with Appian or a similar low-code application development platform, including design, development, and debugging of complex applications.
Proven ability to manage and mentor technical teams, with demonstrated leadership and people management skills.
Excellent technical and programming skills, with concrete examples of delivering polished, impactful work that others have used as a benchmark.
Highly organized, with a track record of managing multiple projects and priorities in a high-volume, dynamic environment.
Skilled in cross-functional collaboration, with solid verbal, written, presentation, and interpersonal communication abilities -- including the ability to communicate clearly across global teams and time zones.
Familiarity with interactive demo platforms (Storylane, Reprise, Navattic, Walnut, or similar) is a strong plus.
Familiarity with video recording and editing tools for producing walkthrough content is a plus.
Self-motivated, driven individual with a proactive approach to problem-solving and a strong sense of urgency.
B.S. or M.S. in Engineering, Computer Science, or related fields, or equivalent work experience.
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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