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Company Description NES Hospitality is a home-grown hospitality organization specializing in unique South Indian cuisine. The company focuses on delivering authentic flavors and warm service in a welcoming restaurant environment. NES Hospitality values teamwork, consistency, and attention to detail to create a memorable dining experience for guests. The organization offers opportunities to grow within the hospitality sector and to work closely with a diverse team in a fast-paced setting. Team members are encouraged to take pride in both food quality and guest interactions.
Role Description The Lead Cashier role at NES Hospitality is a full-time, on-site position based in Bengaluru. The Lead Cashier manages the front counter operations, including processing customer orders, handling cash and digital payments, issuing receipts, and balancing the cash register at the end of shifts. This role includes supervising cashier activities, guiding team members on service standards, and ensuring accurate billing and timely order handling. The Lead Cashier responds to guest inquiries, supports reservation and takeaway processes, and coordinates with the kitchen and serving staff to maintain smooth workflow. Day-to-day responsibilities also involve monitoring POS systems, maintaining cleanliness and organization at the billing counter, and assisting with basic reporting related to sales and payments.
Qualifications
- Proficiency with POS systems, cash handling, and digital payment processing, with strong numerical accuracy.
- Customer service skills including courteous communication, conflict resolution, and a focus on guest satisfaction.
- Experience in supervising or leading small teams, including task delegation and coaching in a restaurant or retail setting.
- Organizational skills for managing queues, coordinating with kitchen and service staff, and maintaining orderly billing operations.
- Basic computer skills for handling billing software, generating daily reports, and maintaining transaction records.
- Prior experience as a cashier or front-of-house staff in hospitality or food service is preferred.
- Ability to work flexible hours, including weekends, evenings, and holidays as required by restaurant operations.
- High school diploma or equivalent; additional hospitality or accounting training is an advantage.
- Consistency, reliability, and integrity in handling funds and sensitive customer information.
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