Website:
thebigmarket.in
Job details:
Company Description The Bigmarket Group is a growing retail and supermarket organization with over 20 years of experience serving customers across Bangalore. With more than 20 branches, the group continues to expand while maintaining a strong focus on quality products, reliable service, and lasting customer relationships. The Bigmarket Group operates several divisions, including The Bigmarket, Shoppymart, Key Tee Trading Company, and Kolton Bakery, offering a wide range of everyday retail goods to local communities. At The Bigmarket, teamwork, professionalism, and delivering excellent value are core priorities, supporting a trusted retail presence in the market.
Role Description The Cashier Supervisor is a full-time, on-site role based at The Bigmarket in Devanahalli. This role oversees daily cashier operations, including supervising cashier staff, organizing schedules, and ensuring that billing and payment processes run smoothly and accurately. The Cashier Supervisor monitors cash handling procedures, reconciles cash and card transactions, and addresses customer queries or issues at the checkout. The role also involves training and guiding new cashiers, enforcing store policies, and coordinating with store management to improve service quality and efficiency. In addition, the Cashier Supervisor supports inventory and price-check activities at the billing counters and helps maintain a clean, safe, and customer-friendly checkout environment.
Qualifications
- Cash handling, POS system operation, and transaction reconciliation skills.
- Team supervision, staff scheduling, and training and coaching skills.
- Customer service, problem-solving, and conflict resolution skills.
- Basic numeracy, attention to detail, and accuracy in billing and record keeping.
- Clear spoken and written communication skills in relevant local languages and English.
- Ability to work flexible shifts, including weekends and holidays, in a busy retail environment.
- Previous experience in retail, supermarket operations, or cashier supervision preferred.
- High school diploma or equivalent; additional certifications in retail or finance are an advantage.
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