Key Account Manager - US Clients Handling
ZEA CRM
- Location
- Salem, Tamil Nadu, India
- Job type
- Full-time
About the role
Website:
zeacrm.com
Job details:
Key Responsibilities:
- Manage and maintain strong relationships with key US clients.
- Act as the primary point of contact for assigned accounts.
- Understand client requirements and coordinate with internal teams for timely delivery.
- Handle client meetings, calls, presentations, and regular follow-ups.
- Identify opportunities for upselling, cross-selling, and account expansion.
- Monitor client satisfaction and proactively resolve issues.
- Track account performance, revenue, and business opportunities.
- Prepare regular reports and updates for management.
- Build long-term partnerships with clients and improve client retention.
- Coordinate with Sales, Operations, Development, and Support teams to ensure smooth execution.
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