Vice-President – Partnerships
Are you ready to architect the partner ecosystem for the next generation of AI-powered enterprise software? At Kapture CX, we are seeking a visionary, growth-obsessed Vice-President – Partnerships to spearhead our Global Partnerships strategy and turn strategic alliances into a multi-million-dollar revenue engine.
Who We Are
Kapture CX is a hyper-growth enterprise SaaS leader redefining how global brands deliver transformative customer experiences through intelligent, AI-native automation. Trusted by 1,000+ enterprise giants across 18 countries—including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank, and Cathay Pacific—we empower businesses to automate workflows, scale operations, and deliver unforgettable CX.
Headquartered in Bangalore, with strategic hubs in Mumbai and Delhi/NCR, alongside international offices in the USA, UAE and Indonesia, we operate at the cutting edge of global CX innovation.
The Mission: Your Role & Impact
As VP – Partnerships, you hold the keys to scaling Kapture’s market presence. You won't just manage channels; you will design, build, and accelerate an elite partnership ecosystem from the ground up. From onboarding high-impact global partners to co-creating market solutions, you will transform alliances into a pivotal engine for market reach, pipeline creation, and exponential revenue growth.
You will serve as Kapture’s executive ambassador, building high-trust, high-value relationships with global technology leaders, top-tier consulting firms, system integrators, and key AI ecosystem catalysts.
What You Will Drive
Here is how you will make an indelible impact:
- Shape Global Partner Strategy: Define and execute Kapture’s partner vision, targeting high-growth ecosystems and alliances that unlock massive enterprise market opportunities.
- Onboard & Activate Strategic Alliances: Identify, negotiate, and land high-value partner relationships, leading commercial strategy, enablement, and joint go-to-market execution.
- Nurture & Scale Existing Relationships: Cultivate C-level alignment with key strategic partners, unlocking cross-sell, co-sell, and joint expansion opportunities.
- Cross-Functional Growth Engine: Partner closely with Sales, Marketing, Product, and Customer Success to craft compelling joint value propositions and drive revenue outcomes.
- Champion the Brand Externally: Represent Kapture at premier industry summits, AI forums, and executive roundtables to elevate our presence across global CX and SaaS communities.
- Drive Revenue Accountability: Build structured joint business plans, establish clear KPIs, and relentlessly scale partner-sourced and partner-influenced revenue performance.
- Pioneer New Market Opportunities: Stay ahead of evolving AI, CX, and cloud enterprise tech trends to continuously identify market gaps, emerging platforms, and high-potential ventures.
This position is based in Bangalore. We operate on a 5-day in-office culture because we believe dynamic, real-time collaboration fuels breakthrough innovation and fast-paced execution.
What Success Looks Like
You will establish Kapture as the partner-of-choice in enterprise CX. Success means building a high-velocity partner ecosystem that actively generates new sales pipeline, fuels multi-market expansion, and delivers measurable revenue impact for the company.
Who You Are
Core Qualifications:
- 10+ years of proven leadership experience in partnerships, business development, strategic alliances, or channel sales within B2B SaaS, enterprise tech, or CX ecosystems.
- Deeply connected network across the global enterprise technology landscape, with established trust among consulting firms, system integrators, tech leaders, and executive decision-makers.
- Track record of revenue generation: Demonstrated success in creating, structuring, and closing high-impact partnerships that yield clear sales pipeline and business outcomes.
- Strategic vision with hands-on grit: Ability to craft high-level partnership strategies while enthusiastically driving deal architecture, negotiations, and go-to-market rollout.
Superpowers You Bring
- Executive Presence: Exceptional relationship-building skills with the ability to inspire trust and command confidence among CXO-level partners.
- Commercial Acumen: Sharp business instincts to construct win-win models, complex commercial frameworks, and strategic co-selling agreements.
- Master Communicator & Influencer: Ability to align disparate internal and external stakeholders toward shared revenue goals.
- Proactive Growth Mindset: Highly energetic, entrepreneurial, and agile in uncovering hidden opportunities in dynamic market environments.
Bonus Points
- Prior experience in AI CX, CRM, conversational AI, customer service automation, or workflow orchestration software.
- Established connections across major consulting firms, cloud providers, tech platforms, and SIs in India.
- Hands-on experience building ground-up strategic alliance programs in fast-scaling tech companies.
- Proven capability navigating complex, multi-stakeholder enterprise deal cycles.
Why Join Kapture CX?
What’s in it for you:
- Lead at the Frontier of AI: Operate right at the convergence of enterprise SaaS, customer experience, and cutting-edge artificial intelligence.
- High Visibility & Ownership: Partner directly with senior executive leadership to influence overall business strategy and growth velocity.
- Build High-Value Networks: Engage with top decision-makers and key visionaries in the global enterprise CX space.
- Direct Impact on Company Growth: Directly shape Kapture’s scale and trajectory through one of the company's most vital strategic channels.
Ready to Build the Future of CX?
If you are driven by high impact, continuous innovation, and shaping strategic alliances at scale, click Apply to join our mission!