Cubastion Consulting
Website:
cubastion.com
Job details:
ABOUT CUBASTION
Cubastion Consulting is a specialist technology consulting and enterprise transformation company helping large organizations modernize customer experience, sales, service, operations, and digital platforms. With strong capabilities across CRM, CX, AI, data, analytics, cloud, and enterprise applications, Cubastion delivers consulting-led and outcome-driven solutions for clients across industries such as Telecom, Automotive, BFSI, Consumer Durables, Public Sector, and Enterprise Technology.
With a strong foundation in long-term client relationships, domain-led consulting, and complex enterprise delivery, Cubastion has built a reputation for solving business-critical technology challenges with agility, ownership, and execution discipline.
LOCATION Gurgaon (travel readiness outside home residence is important)
EXPERIENCE 5+ years
ROLES & RESPONSIBILITIES
- Serve as the lead point of contact for all customer account management matters.
- Should have a strong network/ contacts in IT industries.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
- Prepare reports on account status.
- Collaborate with sales team to identify and grow opportunities within territory.
- Assist with challenging client requests or issue escalations as needed.
QUALIFICATION, SKILLS & EXPERIENCE
- More than 5 years’ work experience in sales (IT Services) – B2B.
- Should come from Tier 1 pedigree of institutions.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel).
- Experience delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent interpersonal & communication skills
- Selling skill, Influencing & Negotiation skills, Presentation skills Creating new sales proposals and contract renewals.
- Ability to assess financial, marketing and operational aspects of new business ideas, Analytical Skills, Database management.
- Contacting customers via email or phone to answer queries or retrieve information about their account. Strategic Thinking & Alignment, Knowledge Management, Accountability & Responsibility
Click on Apply to know more.