Website:
tradewill.com
Job details:
Company Description
Trade W is a leading multi-asset trading platform in the financial services industry, with over eight years of experience and a team of 200–500 employees. The company serves more than 6 million active users worldwide through its app and website, offering CFD trading across forex, cryptocurrency, stocks, indices, metals, and commodities. Trade W’s mission is to provide global traders with accessible tools, knowledge, and opportunities that help them create value and achieve success. By combining advanced technology with a transparent, efficient trading environment, the platform aims to build an open, inclusive, and future-focused global trading ecosystem. With traders at the core, Trade W focuses on innovation, trust, and sustainable market growth.
Role Description :
This is a full-time remote role for an Introducing Broker (IB) at Trade W. The IB will focus on identifying, onboarding, and maintaining relationships with clients and partners interested in multi-asset CFD trading, including forex, cryptocurrency, stocks, indices, metals, and commodities. Daily responsibilities include prospecting and generating leads, presenting Trade W’s platform features, guiding new clients through account opening and onboarding, and supporting them in understanding platform tools and services. The IB will monitor client activity, provide ongoing support and education, coordinate with internal teams to resolve issues, and ensure a positive trading experience. The role also involves developing localized outreach strategies, tracking performance metrics, and adhering to compliance and regulatory guidelines in relevant markets.
Key Responsibilities
- Contact and manage customers assigned by the company.
- Identify customers with the potential to become IB Partners.
- Introduce the IB Partner Program and convert suitable candidates.
- Guide new partners through onboarding, training and activation.
- Monitor partner activity, client conversion and business performance.
- Maintain accurate follow-up records in the CRM system.
- Reactivate inactive or underperforming partners.
- Ensure all partner activities follow company and compliance requirements.
- Provide regular performance and local market feedback.
Requirements
- At least two years of experience in B2C sales, client conversion, customer relationship management or another customer-facing role.
- Experience managing company-assigned leads or customer portfolios.
- Strong communication, relationship-building and objection-handling skills.
- Proven ability to convert and develop individual customers.
- Able to manage multiple customers through structured follow-up.
- Comfortable working with CRM systems and measurable monthly KPIs.
- Fluent English and local languages.
- Minimum Bachelor's degree as highest qualification.
Preferred
- Experience in retail trading, fintech, online trading or financial services.
- Experience in IB, affiliate or partner development.
- Experience in customer onboarding, training, retention or activation.
- Additional regional language skills.
- Existing local trading or partner resources.
Key Success Measures
- Conversion of assigned customers into IB Partners.
- Number of newly activated IB Partners.
- Valid clients generated by managed partners.
- Partner activity and retention.
- Net deposits and trading contribution from the managed network.
Click on Apply to know more.
