Website:
superkreatives.com
Job details:
Company Description Superkreative is a digital solutions provider founded by Canadian mortgage experts to support mortgage brokers in growing their businesses. The company focuses on helping brokers strengthen their online presence and tap into new, underserved market segments. By combining industry knowledge with innovative digital tools, Superkreative enables clients to attract, engage, and convert more leads. Team members collaborate remotely to deliver practical, results-oriented solutions that reflect the evolving needs of the mortgage industry.
Position: Business Development Representative / Appointment Setter
Experience: 1 - 2 Years
Location: Remote
Employment Type: Full-Time
Working Days: 6 Days a Week
Working Hours: 5:30 PM – 2:30 AM IST (aligned with Canadian client hours)
Working Days: Monday to Saturday
Off Days: Every Sunday + 2nd and 4th Saturday of each month
Salary: ₹20,000 – ₹23,000 per month
About the Role
We are looking for a smart, confident, and well-spoken Business Development Executive who can communicate professionally with our US and Canadian clients/customers over calls.
This role is primarily focused on client communication, calling, follow-ups, relationship coordination, and scheduling meetings. It is not a hardcore sales role; the candidate should be comfortable speaking with clients, understanding their requirements, maintaining professional conversations, and coordinating meetings with the concerned team.
Key Roles & Responsibilities
- Handle outbound and inbound calls with US and Canadian clients/customers.
- Communicate with clients professionally and confidently in English.
- Understand client requirements and provide relevant information or coordinate with the internal team.
- Schedule and coordinate meetings/calls with clients.
- Follow up with clients regarding scheduled meetings, discussions, and requirements.
- Maintain regular communication with existing clients and ensure a smooth client experience.
- Build and maintain positive professional relationships with clients.
- Maintain proper records of client conversations, follow-ups, and meeting schedules.
- Coordinate with internal teams to ensure client requirements are communicated correctly.
- Handle client queries professionally and escalate issues to the concerned team whenever required.
- Ensure timely follow-ups and effective communication with international clients.
Requirements
- 1–6 years of experience in US/Canadian BPO, international calling, customer support, client coordination, or similar roles.
- Excellent spoken English and communication skills.
- Comfortable handling calls with US and Canadian clients.
- Strong interpersonal and client-handling skills.
- Confident, smart, presentable, and professional personality.
- Good listening and conversation skills.
- Ability to manage multiple client conversations and follow-ups.
- Comfortable working in the 5:30 PM – 2:30 AM shift.
- Candidates with experience in international BPO / client calling / customer interaction will be preferred.
What We’re Looking For
A candidate who is confident on calls, fluent in English, comfortable speaking with international clients, and good at maintaining professional conversations. The ideal candidate should be more focused on client communication and coordination rather than aggressive sales.
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