Kreedo Early Childhood Solutions
Website:
kreedology.com
Job details:
Hiring Alert – Customer Success Manager
Company - Kreedo
Experience - 2 to 6 Years
CTC - 6.5 LPA
Language; English & Hindi
Location - Jayanagar 8th Block, Bangalore
Joining - Immediate to 15 Days
Interested candidate can share their cv to 9036554241
### Key Responsibilities
* Manage and nurture customer relationships.* Handle customer queries, concerns, and issue resolution.* Drive **upselling and cross-selling** opportunities.* Collect outstanding payments and ensure timely revenue collection.* Gather customer feedback and coordinate with internal teams for effective resolution.* Build and maintain strong customer relationships to ensure long-term satisfaction and retention.* **Travel to customer locations whenever required to strengthen relationships, address concerns, and ensure a seamless customer experience.*** Deliver an excellent customer experience while ensuring high customer satisfaction.
### Requirements
* **2–6 years of experience in Customer Success, Customer Support, Client Relationship Management, or Account Management.*** **Experience in the Education/EdTech/Preschool industry is mandatory.*** Willingness to travel locally to customer locations as and when required.* Strong customer handling, communication, and problem-solving skills.* Experience in revenue collection and customer retention is preferred.* **Fluency in Hindi and English is preferred.
Click on Apply to know more.