Website:
bharatx.ai
Job details:
Company Description BharatX is an AI co-pilot designed to help Indian tax professionals spend less time searching for laws and more time advising clients. The platform is trained directly on Indian tax legislation and provides answers that are always backed by current sections, notifications, and case law. Its four core modules support research on nuanced tax questions, drafting replies to GST and Income Tax notices, tracking compliance and deadlines, and searching GST notifications by intent. Built for Chartered Accountants, tax counsels, and corporate finance teams, BharatX is already in daily use by practitioners who have helped shape the product. Applicants can learn more at bharatx.ai.
Role Description The Inside Sales Associate is a full-time, on-site role based in Gurgaon. This role focuses on engaging prospective and existing customers, presenting BharatX’s AI tax solutions, and driving product adoption through consultative conversations. The associate will handle inbound and outbound calls, qualify leads, schedule and conduct product demos, and maintain accurate records in the CRM system. Daily activities include following up on warm leads, nurturing relationships with tax practitioners and finance teams, coordinating with marketing and product teams to improve messaging, and supporting account growth and renewals. The role also involves resolving basic customer queries, gathering feedback from users, and contributing to customer satisfaction and retention goals.
Qualifications
- Strong Inside Sales and Lead Generation skills, with experience managing a high volume of customer interactions.
- Customer Service and Customer Satisfaction skills to handle inquiries, address concerns, and build long-term relationships.
- Account Management capabilities to support onboarding, retention, and expansion of customer accounts.
- Effective communication skills, both verbal and written, with the ability to explain technical products in clear, business-focused terms.
- Comfort working with CRM tools and sales productivity software; ability to track metrics and follow structured sales processes.
- Prior experience in B2B SaaS, fintech, or professional services environments is an advantage; familiarity with tax or finance domains is a plus.
- Demonstrated ability to work collaboratively in a fast-paced environment, meet targets, and adapt to evolving customer and product needs.
- Bachelor’s degree in Business, Commerce, Marketing, or a related field, or equivalent practical experience.
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