- Location
- Hyderabad, Telangana, India
- Job type
- Full-time
Required skills
- compliance
- interpersonal skills
About the role
Website:
jobtrade.in
Job details:
Job Role: Hub Executive
Department
Operations
Job Description
- Handle day-to-day hub operations and ensure smooth execution as per company SOPs.
- Onboard riders and verify required documents such as ID proof, driving licence, and address proof.
- Complete rider onboarding forms and explain rental agreements to riders.
- Maintain security deposit records and other rider documentation.
- Allocate two-wheelers to riders and manage proper handover of vehicles, keys, and accessories.
- Maintain vehicle entry/exit logs and vehicle condition reports.
- Collect daily/weekly rent payments and maintain accurate collection records.
- Prepare and share MIS reports and daily operational updates.
- Follow up with riders regarding pending dues and coordinate with recovery and calling teams.
- Coordinate with fleet and maintenance teams for vehicle servicing, damages, and missing assets.
- Maintain accurate operational records and ensure compliance with company procedures.
- Coordinate communication between riders, hub teams, and the central operations team.
- Achieve the target of 2 rider allotments per day, approximately 60 riders per month.
Key Responsibilities
- Rider onboarding and documentation
- Vehicle allotment and handover
- Rent collection and recovery coordination
- MIS reporting and record maintenance
- Fleet and maintenance coordination
- Rider relationship management
- Daily hub operations
- SOP and process compliance
Required Skills
- Good communication and interpersonal skills
- Basic knowledge of MS Excel and MS Office
- Record-keeping and documentation skills
- Problem-solving and coordination abilities
- Ability to work in a fast-paced operational environment
Click on Apply to know more.
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