CADD Emirates
Website:
caddemirates.com
Job details:
- Hiring - IT Sales - Business Development
- Company Description CADD Emirates is a long-established provider of comprehensive IT solutions and services, covering computing infrastructure, networking and security, CAD and engineering, hospitality technologies, and business automation. Founded in 1992, the company has grown to a team of over 200 professionals serving diverse industry sectors. CADD Emirates delivers integrated ICT infrastructure, backup and disaster recovery, and hardware maintenance solutions, alongside widely adopted hospitality technologies. The organization has expanded its offerings to include enterprise business solutions such as ERP, CRM, BI, and facilities management. Headquartered in Dubai, CADD Emirates operates branches in Abu Dhabi, Ras Al Khaimah, and Doha, Qatar, enabling regional reach and cross-border project opportunities.
Qualifications
- Job Description: Sales Coordinator -IT
- Position: Sales Coordinator – IT Solutions & Products
- Experience: 2–5 years of relevant experience
- Industry: IT System Integration / IT Reseller / Technology Solutions
- Location: Chennai, India supporting clients in DUBAI, UAE.
Role Overview
- We are looking for a proactive and detail-oriented Sales Coordinator to support our sales team in managing customer requirements, quotations, orders, vendor coordination, and sales administration.
- The ideal candidate should have 2–3 years of experience in the UAE IT reseller/system integration industry, with hands-on exposure to products and licensing from leading technology vendors such as HP, Lenovo, Microsoft, and Autodesk.
- The role requires strong coordination skills, commercial awareness, attention to detail, and the ability to manage multiple customer and vendor requirements while ensuring timely quotation and order fulfilment.
Key Responsibilities
- Sales & Customer Coordination
- Coordinate with the sales team to manage day-to-day sales activities and customer requirements.
- Receive and understand customer RFQs, prepare quotations, and coordinate with sales representatives for timely submission.
- Prepare commercial proposals, quotations, proforma invoices, and other sales documentation.
- Follow up with customers on quotations, purchase orders, delivery status, and pending requirements.
- Maintain accurate records of customer enquiries, quotations, orders, and sales opportunities.
- Coordinate with customers to obtain required documentation, specifications, and purchase orders.
- Support the sales team in preparing presentations, product information, and commercial proposals.
- Vendor & Distributor Coordination
- Coordinate with distributors and vendor partners to obtain pricing, availability, lead times, promotions, and special pricing.
- Request and compare distributor quotations to ensure competitive pricing.
- Track product availability, stock status, delivery schedules, and backorders.
- Coordinate special pricing, deal registration, bid pricing, and vendor approvals where applicable.
Order Management
- Process customer purchase orders and ensure that orders are accurately entered and communicated internally.
- Coordinate with procurement, finance, logistics, and warehouse teams to ensure smooth order fulfilment.
- Track orders from purchase order receipt through procurement, delivery, and invoicing.
- Follow up on pending deliveries and proactively communicate delays or changes to customers and sales teams.
- Ensure all sales documentation is complete and properly maintained.
Sales Administration & Reporting
- Maintain CRM/ERP records and ensure all customer and opportunity information is updated accurately.
- Prepare daily, weekly, and monthly sales reports as required.
- Maintain quotation and order trackers.
- Monitor pending quotations and follow up with the respective sales executives.
- Assist management with sales pipeline reports, order status, vendor reports, and customer-related information.
- Ensure proper filing and documentation of quotations, purchase orders, invoices, and delivery documents.
Key Skills & Competencies
- 2–3 years of experience in IT sales coordination, sales administration, or inside sales, preferably with an IT system integrator or reseller.
- Good understanding of IT hardware, software, licensing, and accessories.
- Hands-on experience with HP, Lenovo, Microsoft, and Autodesk products will be highly preferred.
- Experience dealing with IT distributors and vendors in the IT Domain.
- Good understanding of quotations, purchase orders, invoicing, and order fulfilment processes.
- Strong Microsoft Excel and MS Office skills.
- Experience working with CRM/ERP systems.
- Excellent coordination and follow-up skills.
- Strong attention to detail and accuracy in pricing, product specifications, and documentation.
- Good communication and interpersonal skills.
- Ability to work under pressure and manage multiple quotations and orders simultaneously.
- Commercially aware with a customer-focused approach.
Qualification
- Bachelor's degree or diploma in Business Administration, IT, Computer Science, or a related discipline.
- Location:
- 📍 Location: DLF IT Park, Chennai (Work from Office) / Dubai
- 🕒 Experience: 2–5 Years
- 💰 Salary: Best in the Industry
- 📅 Notice Period: Immediate to 15 Days Preferred
- Contact: 7418679988
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