Website:
elevatecampuses.com
Job details:
We are hiring a Guest Service Associate to join our team at Sonipat!
If you are a hospitality professional passionate about operations and student relations, we want to hear from you.
📋 Role Overview
As a Guest Service Associate, you will manage daily operations for assigned student residential blocks. You will ensure a high-quality living environment by overseeing hygiene, maintenance, and student grievances.
🔑 Key Responsibilities
- Student Relations: Handle daily complaints, monitor feedback, and ensure swift resolution and closure via our internal app.
- Operations: Manage student check-ins, check-outs, and strict key management protocols for the block.
- Property Maintenance: Complete regular block snagging and coordinate directly with the technical team for quick repairs.
- Housekeeping & Hygiene: Supervise daily housekeeping schedules and checklists to maintain peak cleanliness.
- Data Management: Maintain accurate operational records and data logs for your respective block.
🎓 Qualifications & Requirements
- Education: Degree or Diploma in Hotel Management.
- Experience: 1 to 2 years of relevant experience. Freshers with a hospitality background are also welcome to apply!
- Skills: Strong communication, problem-solving abilities, and a customer-first mindset.
💼 Job Details
- Designation: Guest Service Associate
- Location: O.P. Jindal Global University, Sonipat (On-site)
Click on Apply to know more.