Guest Relations Executive
ASG Eye Hospital
- Location
- Mumbai, Maharashtra, India
- Job type
- Full-time
About the role
ASG Eye Hospital
Website:
asgeyehospital.com
Job details:
Roles and Responsibilities:
- Greet patients and visitors courteously and professionally.
- Handle patient registration, check-in, and check-outprocesses
- Respond to phone calls, emails,and inquiries promptlyand appropriately
- Coordinate with doctors,nurses, and departments to ensure timely services
- Handle patient feedback, queries, and complaints with empathy and tact
- Follow hospital protocols and maintain patient confidentiality at all times
Qualifications:
- Graduate in any discipline.
- Minimum 1 or 2 years of experience in a front desk or receptionist role,preferably in a hospital or clinic.
- Proficiency in MS Office.
- Excellent communication (English and local language)
- Pleasant personality and customer-service-oriented approach
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