Brisk Olive
Website:
briskolive.com
Job details:
We are looking for experienced technical professionals with strong knowledge of Grandstream IP telephony and VoIP solutions.
Location: Noida, Uttar Pradesh
Position: VoIP & Telephony Support Engineer
Key Responsibilities
- Install, configure and troubleshoot Grandstream IP PBX and VoIP systems.
- Configure IP phones, extensions, SIP accounts, IVR, ring groups and call queues.
- Provide technical support to customers, system integrators and channel partners.
- Troubleshoot SIP registration, call quality, connectivity and networking issues.
- Conduct site visits, product demonstrations and technical discussions.
- Design suitable VoIP and enterprise telephony solutions.
- Prepare technical documentation, configurations and solution proposals.
- Coordinate with sales, logistics and support teams for project implementation.
- Provide after-sales support and ensure customer satisfaction.
Candidate Profile
- 2–5 years of experience in VoIP, IP telephony, networking or telecom support.
- Hands-on experience with Grandstream IP PBX, IP phones and gateways.
- Good knowledge of SIP, RTP, NAT, VLAN, DHCP, DNS and basic networking.
- Experience with LAN, WAN, routers, switches and Wi-Fi networks.
- Strong troubleshooting, communication and customer-handling skills.
- Must be comfortable with customer visits when required.
Preferred Product Exposure
Grandstream | Ubiquiti | Cambium | MikroTik | Yeastar | Fanvil | SIP & VoIP Solutions
Click on Apply to know more.