Website:
connekt.co.in
Job details:
Company : Connekt
Enabling ideal workspace solutions since 2020, Connekt has grown into a provider of aesthetic and functional coworking office spaces, along with premium serviced and managed offices across Ahmedabad, Mumbai, Jaipur and more. We make our mark within the coworking industry with unrivalled state of the art infrastructure and unfaltering professional services that drives you towards focusing on your core business, and encourages yours and your team’s growth in an exceptional manner. https://www.connekt.co.in/
Job Profile :
Job Summary
We are looking for a responsible, well-organized, and customer-focused individual to join our team as a Front Desk Executive – Centre Operations. The candidate should be comfortable working in a professional corporate environment and be willing to adapt to new processes, systems, and requirements of the coworking industry.
The role will be responsible for managing the front desk, client/member interaction, visitor management, calls, administrative coordination, meeting room services and day-to-day centre operations. The candidate will work closely with the Centre Manager and central team to ensure a professional and welcoming experience for all clients, members, and visitors.
Key Responsibilities
· Manage the front desk and ensure a professional and welcoming experience for clients, members, and visitors.
· Handle incoming emails, inquiries, and visitor requests professionally.
· Manage visitor entries, guest registration, meeting room bookings, and related coordination.
· Attend to client/member queries and coordinate with the concerned team for timely resolution.
· Maintain daily records, trackers, and operational data in MS Excel/HRMS or other systems.
· Coordinate with housekeeping, maintenance, security, and other support teams for smooth centre operations.
· Ensure reception and common areas are clean, organized, and presentable at all times.
· Support the Centre Manager in day-to-day administrative and operational activities.
· Assist in onboarding new clients/members and provide basic information about centre facilities and services.
· Coordinate meeting room requirements, courier handling, pantry requirements, and other front-office activities.
· Maintain proper documentation and records related to centre operations.
· Support the sales/business development team by attending to walk-ins and sharing basic information about coworking products and services.
· Ensure all client and visitor interactions are handled politely and professionally.
· Follow company policies, SOPs, attendance requirements, and operational guidelines.
· Coordinate with the central team and provide timely updates as required.
· Take ownership of assigned responsibilities and ensure tasks are completed within timelines.
Job Requirements
Education: Graduate / Diploma in any discipline.
Experience: 2–4 years in Front Desk, Reception, Customer Service, Office Administration, Hospitality, or Centre Operations.
· Freshers with good communication and customer-handling skills may also be considered.
· Good communication and interpersonal skills.
· Pleasant personality with professional grooming and etiquette.
· Good coordination and team-management skills.
· Strong customer-service orientation.
· Basic knowledge of MS Office, particularly MS Excel and MS Word.
· Good organizational and time-management skills.
· Ability to multitask and handle day-to-day operational requirements.
· Responsible, punctual, honest, and attentive to detail.
· Ability to work independently as well as coordinate effectively with different teams.
· Willingness to learn and adapt to the coworking environment and new implementations.
· Willing to work six days a week as per the centre's schedule.
#Frontdesk #Administration #Hotelmanagement #Hospitality @EktaJani
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