Executive - Front Office
House of Hiranandani
- Location
- Mumbai Metropolitan Region
- Job type
- Full-time
Required skills
- CRM
- front-end
- interpersonal skills
About the role
House of Hiranandani
Website:
houseofhiranandani.com
Company:
https://www.linkedin.com/company/house-of-hiranandani
Seniority: Executive
Industries: Construction
Job details:
Key Responsibilities
- Act as the first point of contact for all walk-ins and channel partners, ensuring a professional welcome
- Manage walk-in registration, data entry, and allocation through CRM systems
- Ensure seamless coordination between customers and sales teams for site visits
- Deliver a premium front-end customer experience including seating, assistance, and coordination
- Maintain accuracy in MIS, reporting, and customer data management
- Ensure smooth functioning of sales gallery including facilities, cleanliness, and readiness
- Coordinate with housekeeping, vendors, and internal teams for daily operations
- Handle basic customer queries and escalate as required
Must-Have Criteria
- 2–4 years of experience in front office or customer handling roles
- Strong communication, grooming, and interpersonal skills
- Experience in managing walk-ins and customer coordination
- Basic computer and CRM handling skills
Click on Apply to know more.
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