Sangini Group
Website:
sanginigroup.com
Job details:
Key Responsibilities:
Front Office & Visitor Experience:
• Ensure to greet the visitors, clients, and guests professionally and promptly.
• Inform concerned employees immediately about visitor arrivals.
• Offer basic hospitality to guests whenever required. • This desk must maintain hospitality standards, enhance customer experience.
Front Desk Communication & Coordination:
• Receive all incoming calls with proper telephone etiquettes.
• Answer calls politely and professionally.
• Transfer calls to the appropriate department or employee.
• Take complete messages when the concerned person is unavailable.
• Handle general enquiries client queries and provide with best solution.
• Ensure no important calls are missed.
Office Inventory Management:
• Maintain inventory records for Pantry and stationary item.
• Raise purchase requests whenever stock reaches at minimum levels.
• Coordinate with vendors for inventory requirements.
• Ensure availability of day-to-day office supplies.
Reception Area Maintenance:
• Maintain the decorum at the project to provide elite Sangini experience to the client.
• Ensure the reception area remains clean, relaxed, organized, and presentable.
• Coordinate with housekeeping for cleanliness.
• Ensure newspapers, magazines, brochures, visuals and company profile materials are properly managed.
• Monitor reception décor and display materials as per the company standards.
• Maintain all the emergency contacts at the reception desk.
Coordination with Internal Departments:
• Coordinate with the Administration team for office maintenance.
• Coordinate with Security regarding visitor entries.
• Coordinate with Housekeeping to maintain reception & office standards.
• Coordinate with IT for office IT support.
Grooming & Professional Conduct:
• Maintain a neat, clean, and professional appearance.
• Follow the company's grooming standards.
• Display a pleasant personality and positive attitude.
• Must be aware of company legacy and introduce the company with complete ownership and confidence.
• Maintain confidentiality of company information.
• Demonstrate professionalism in all interactions.
• Be punctual and maintain excellent attendance.
Job Specifications:
• Good communication skills and fluent in English, Hindi and Gujarati.
• Pleasant personality and professional appearance.
• Make entries in excel for visitors and follow-up calls to be done for site visits for projects.
• Strong interpersonal and customer service skills.
• Basic knowledge of MS Office (Word, Excel, Outlook).
• Good organizational and time management skills.
- • Ability to multitask and coordinate effectively.
Click on Apply to know more.