Square Business Services Pvt Ltd
Website:
squarebserve.com
Job details:
We are seeking a Fresher Customer Support Executive to join our dynamic team in Andhra Pradesh. This role is ideal for recent graduates or individuals looking to start their career in customer service. The successful candidate will be responsible for providing exceptional support to our customers, ensuring their inquiries and issues are addressed promptly and effectively. Key Responsibilities: - Respond to customer inquiries via phone, email, or chat in a professional and courteous manner. - Assist customers with product information, order status, and troubleshooting issues. - Maintain accurate records of customer interactions and transactions. - Collaborate with team members to improve customer service processes and enhance customer satisfaction. - Participate in training sessions to develop product knowledge and customer service skills. Required Skills: - Proficiency in English and Hindi, with excellent verbal and written communication skills. - Strong problem-solving abilities and a customer-oriented mindset. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Basic computer skills and familiarity with customer support software is a plus. This is a fantastic opportunity for individuals looking to kickstart their career in customer support. If you are enthusiastic, eager to learn, and ready to make a positive impact on our customers, we encourage you to apply.
This job is provided by Shine.com
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