toise
Website:
toise.coffee
Job details:
Founder's Office – Projects & Execution
Toise Coffee · Worli, Mumbai · Full-time, on-site
About Toise
Toise is a specialty coffee roaster in Worli, Mumbai. We source green coffee from Indian estates, roast in-house, and serve it through our café, to other businesses, and directly to home brewers. We're a small team that grows by doing fewer things very well.
The role
You'll work directly with the founder to turn priorities into finished projects. On any given week you might be planning a new coffee release, setting up a new sales platform, preparing for a new store opening, and running a brand collaboration. Your job is to take each project from idea to finish line: plan it, bring the right people together, keep it on schedule, and make sure it actually ships.
This is a hands-on execution role. You'll spend more time making things happen than making presentations.
What you'll own
Projects and launches
- New coffee and product launches, including timelines, packaging, the Shopify listing, content, and go-live
- New sales platform launches such as food delivery apps, quick commerce, marketplaces, and gifting platforms: onboarding, listings, pricing, and making sure orders run smoothly once live
- New store and expansion projects: site readiness, vendors, licences, hiring timelines, and opening-day readiness
- Events, tastings, pop-ups, and brand collaborations, from the first pitch through logistics to the post-event review
- Influencer and creator partnerships: finding the right people, briefing them, and tracking results
Running the system
- Maintain one master project tracker so the founder and team always know what's moving, what's stuck, and why
- Run weekly check-ins with the café, roastery, and sales teams to keep work across the business connected
- Manage external partners such as designers, printers, agencies, contractors, and platform account managers
- Prepare budgets for each project and track actual spend against them
- After each project, write a short review covering what worked, what didn't, and what we'll do differently next time
Building how we work
- Turn one-time projects into repeatable playbooks and SOPs, so the next launch is faster
- Spot recurring problems in operations and own fixing them
- Help onboard new B2B accounts smoothly, from samples to first delivery
- Take on special assignments from the founder as priorities change
Who you are
- 2-4 years of experience in operations, project management, brand, or a startup generalist role, ideally at an F&B, D2C, retail, or hospitality company
- Highly organised. You think in timelines, owners, and next steps
- Persistent. You follow up, chase, and close loops without reminders
- A clear writer and communicator who can brief a designer, negotiate with a vendor, and explain a plan to a barista with equal ease
- Comfortable with tools like Notion, Google Sheets, Shopify, and Canva
- Calm when several deadlines hit at once
- Curious about specialty coffee. You don't need expertise, just genuine interest
Nice to have
- Experience launching on food delivery apps
- Involvement in a store opening or retail expansion
- Contacts among creators, cafés, or the events scene in Mumbai
Why Toise
- Direct access to the founder and every part of the business, from green coffee to the café counter
- Real ownership. The projects you run will be visible in our stores, online, and in customers' cups
- A wide range of work that will teach you how an entire F&B brand runs
- A small team where decisions move fast
Click on Apply to know more.