SILASERS
Website:
silasers.com
Job details:
Company Description SILASERS is a leading Indian laser machines manufacturing company with over 35 years of experience, based in Pune, Maharashtra. With seven manufacturing units covering more than 350,000 sq. ft. and a capacity of 2,000 machines per month, the company serves a wide range of industrial applications. SILASERS operates multiple sales offices and technical centers across India and has over 15,000 installations. Its ISO-certified laser systems, including fiber laser cutting, engraving, marking, welding, battery welding, additive manufacturing, and specialized processing machines, are recognized for quality and low maintenance costs. The company also specializes in automation and material handling systems with integrated laser solutions, supported by a team of more than 400 employees and trained service engineers.
Role Description This is a full-time, on-site role based in Pune City for a Fiber Laser Cutting Machine Service Engineer. The role involves installing, commissioning, and testing fiber laser cutting machines at customer locations and within the company’s facilities. Daily tasks include diagnosing technical issues, performing troubleshooting, and carrying out preventive and corrective maintenance to ensure optimal machine performance. The engineer will provide field service and technical support, guide customers on proper machine operation, and document service activities, reports, and feedback. Collaboration with the internal engineering, production, and customer support teams is expected to resolve complex issues and improve service quality.
Qualifications
- Ability to perform troubleshooting and diagnostics on fiber laser cutting machines and related systems.
- Experience in field service and on-site customer support for industrial or CNC machinery.
- Strong technical support capabilities, including handling service calls and providing clear guidance to users.
- Skills in routine and corrective maintenance & repair of mechanical, electrical, and laser components.
- Effective communication skills for interacting with customers, colleagues, and cross-functional teams.
- Diploma or degree in Mechanical, Electrical, Electronics, Mechatronics, or related engineering field.
- Familiarity with CNC systems, industrial automation, and safety standards in manufacturing environments.
- Ability to read technical drawings, service manuals, and use diagnostic tools and measurement instruments.
- Willingness to travel for on-site service visits as required and manage time efficiently.
- Prior experience with laser machines or precision manufacturing
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