Website:
multimoney.co.in
Job details:
Company Description:
As part of the Multicon Group, a dynamic conglomerate with diverse interests, Multimoney Forex stands out as a leader in foreign exchange services. Backed by a legacy of excellence, we are committed to delivering seamless and hassle- free currency exchange, ensuring financial peace of mind for our clients. Licensed by the Reserve Bank of India (RBI) as an Authorized Dealer Category II Foreign Exchange House, we rank among the top money exchangers nationwide. Headquartered in Kolkata, Multimoney Forex operates a strategic network of 32+ branches across key cities in India. With a proven track record of facilitating over a million US dollars in telegraphic transfer remittances, we are dedicated to providing swift, secure, and efficient financial solutions.
Role Description:
At Multimoney Forex, we are seeking an experienced Forex Card Operations Executive to manage the backend processing of Forex Card issuance, reloads, unloads, compliance checks, and transaction verification. The role requires hands-on experience with Forex Card Management Systems, document validation, maker-checker processes, and card operations. We are specifically looking for professionals with 3–5 years of experience in Forex Card Operations or prepaid card-processing environments. Kolkata-based professionals are encouraged to apply. Kolkata natives currently working in other cities and looking to relocate back are also welcome, with relocation support available for eligible candidates.
Note: Candidates with only branch forex operations, foreign currency dealing, remittance processing, cashiering, or forex sales experience and No Forex Card platform exposure will not be suitable for this role.
KEY RESPONSIBILITIES
● Operate Forex Card Management Systems for card issuance, reload, unload, and maintenance transactions.
● Create and maintain cardholder profiles within the card platform.
● Configure multi-currency wallets and validate currency allocations.
● Process card loading and reloading requests as per approved customer instructions.
● Monitor and manage transaction queues within the card-processing platform.
● Resolve transaction exceptions, rejections, and system-generated alerts.
● Execute the Maker function for Forex Card transactions.
● Verify transaction details prior to processing and ensure accurate loading amounts, currencies, rates, and customer details.
● Route completed transactions to authorized Checkers for approval.
● Verify customer KYC documents, Form A2 declarations, passports, visas, PAN, air tickets, and other supporting documents required for Forex Card transactions.
● Perform customer due diligence checks and ensure adherence to KYC, AML/CFT, internal compliance requirements, and established operational controls.
● Validate customer eligibility under FEMA & LRS guidelines, Mastercard/Visa operating rules, & applicable regulatory requirements.
● Review PAN-based LRS utilization limits, verify PAN-Aadhaar linkage status, and apply applicable TCS provisions and thresholds.
● Coordinate with processors, program managers, customer service teams, compliance teams, and other internal stakeholders to ensure smooth transaction processing.
● Maintain audit-ready transaction records & ensure zero processing errors through strong operational discipline & quality controls.
● Perform daily reconciliation between transaction requests and processed transactions and escalate suspicious, incomplete, non-compliant, or exception cases.
● Assist in regulatory reporting, audit reviews, compliance assessments, operational inspections, & internal control reviews as required.
Qualifications:
● 3-5 years of hands-on experience in Forex Card Ops, including card issuance, reloads, unloads, & transaction processing.
● Prior hands-on experience operating a Forex Card Management System, Prepaid Card Platform, or equivalent card-processing application.
● Direct experience processing Forex Card issuance, reload, unload, wallet configuration, & card-related transaction requests.
● Strong understanding of card-processing workflows, maker-checker controls, transaction lifecycle management, & backend operations.
● Experience in verifying customer KYC documents, passports, visas, air tickets, Form A2 declarations, & other supporting documents required for Forex Card transactions.
● Working knowledge of FEMA regulations, LRS guidelines, PAN-based transaction limits, PAN-Aadhaar verification requirements, and applicable TCS provisions.
● High attention to detail with the ability to process transactions accurately in a compliance-driven & controlled operational environment.
● Experience on platforms such as YSP Prepaid Card System, Nium Card Platform, EbixCash Forex Card Systems, Thomas Cook Forex Card Platforms, or similar bank-issued Forex Card & prepaid card processing systems is mandatory.
Click on Apply to know more.
