Website:
impactmeasurement.co.in
Job details:
Company Description Impact Research and Measurement Pvt. Ltd. is a pioneer and leader in media research, media monitoring, and measurement services in India. The organization supports clients in understanding media impact, reputation, and communication effectiveness through data-driven insights. By combining robust methodologies with technology-enabled solutions, Impact delivers timely and actionable media intelligence. The team works with a variety of industries, offering opportunities to engage with diverse clients and complex communication challenges. Impact values analytical thinking, client-centric service, and continuous improvement in how media performance is measured.
Role Description The Executive – Client Relationship is a full-time role responsible for managing and strengthening relationships with assigned clients. This is a hybrid position based in South Delhi, with some flexibility for work from home as per business requirements. Day-to-day responsibilities include acting as the primary point of contact for clients, understanding their media research and monitoring needs, and coordinating with internal teams to ensure accurate and timely delivery of services. The role involves preparing and presenting reports, handling client queries, gathering feedback, and identifying opportunities to enhance service quality and client satisfaction. The Executive will also support account growth initiatives, contribute to proposal development, and maintain detailed documentation of client interactions and project status.
Qualifications
- Candidates should possess skills in Business Relationship Management and Account Management to handle client accounts effectively and support growth.
- Candidates should possess skills in Client Relations and Relationship Building to maintain strong, long-term partnerships with diverse stakeholders.
- Candidates should possess strong Communication skills, including clear written and verbal communication, presentation abilities, and active listening.
- Relevant experience in client-facing roles in media, research, communications, or related fields is beneficial.
- Ability to analyze data and reports, interpret media insights, and translate them into meaningful recommendations for clients.
- Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines in a hybrid work environment.
- Proficiency in common office productivity tools (e.g., spreadsheets, presentation software); familiarity with media monitoring platforms is an advantage.
- Bachelor’s degree in Business, Communications, Media Studies, Marketing, or a related discipline is preferred.
Other details
- Location - Mohan Estate, Delhi
- Timings - 9:30am to 6pm
- Working days - Mon - Fri
- Compensation - 3.6 - 4.8 LPA
If interested, please share your updated CV at fhasan@impactmeasurement.co.in
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