Operations Lead - Customer Support
Evotix
- Experience
- 5+ yrs
- Location
- Hyderabad or Bangalore
- Job type
- Full-time
Required skills
- Salesforce Service Cloud
- AI
- KPI
- SLA
- CSAT
- NPS
- KCS
About the role
Requires 5+ years in customer or support operations, process improvement, KPI/SLA reporting, service management, stakeholder management, SOPs, governance, and strategic initiative delivery.
About Evotix
EHS and ESG software company serving mid-size and enterprise organizations with safety, risk, compliance, and sustainability management.
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